IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

John Wiley & Sons
Skills you'll gain: Cyber Threat Intelligence, Incident Response, Computer Security Incident Management, Security Management, Security Controls, Incident Management, Business Continuity Planning, Threat Management, Risk Management, Threat Detection, Risk Management Framework, Disaster Recovery, Cybersecurity, Security Testing, Cyber Security Strategy, IT Security Architecture, Security Strategy, Compliance Management, Security Awareness, Business Continuity
Intermediate · Specialization · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Non-Verbal Communication, Interpersonal Communications, Recognizing Others, Communication Strategies, Communication, Professionalism, Research, Emotional Intelligence, Self-Awareness
★ 4.7 (6) · Mixed · Course · 1 - 4 Weeks

Khalifa University
Skills you'll gain: Feature Engineering, Responsible AI, AI Integrations, Data Preprocessing, Strategic Decision-Making, Data-Driven Decision-Making, Data Ethics, Natural Language Processing, AI Security, Decision Making, Model Training, LLM Application, Large Language Modeling, Decision Support Systems, Artificial Intelligence, Predictive Analytics, Advanced Analytics, Governance, Data Governance, Workflow Management
★ 3.9 (7) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Infrastructure as Code (IaC), Amazon Web Services, Cloud Security, Cloud-Native Computing, Amazon S3, Network Architecture, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Cloud Computing Architecture, Cloud Storage, Cloud Management, Cloud Infrastructure, Data Integration, IT Automation, Virtual Networking, Cloud Solutions, Network Planning And Design, Data Storage, Cloud Platforms, AWS CloudFormation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Financial Statement Analysis, Capital Budgeting, Financial Modeling, Working Capital, Financial Statements, Investment Banking, Cash Flows, Financial Analysis, Derivatives, Technical Analysis, Equities, Portfolio Management, Corporate Finance, Financial Trading, Financial Market, Market Dynamics, Capital Markets, Investments, Finance, Analysis
★ 4.9 (40) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Cryptography, Network Security, Cryptographic Protocols, OSI Models, Public Key Infrastructure, Cybersecurity, Key Management, Network Protocols, Encryption, Remote Access Systems, Firewall, Brute-force attacks, Emerging Technologies, TCP/IP, Wireless Networks, Local Area Networks, Authentications, Quantum computing
★ 4.8 (12) · Advanced · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Data Visualization, Data Visualization Software, Empathy, Data Storytelling, Tableau Software, Data Presentation, Risk Analysis, Data-Driven Decision-Making, Data Analysis, Risk Management, Empathy & Emotional Intelligence, Stakeholder Analysis, Decision Making, User Research, Risk Control, Behavioral Economics, Diversity and Inclusion, Psychology
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Strategic Planning, Stakeholder Engagement, Strategic Leadership, Organizational Strategy, Plan Execution, Case Studies, Drive Engagement, Business Planning, Business Leadership, Stakeholder Management, Resource Allocation, Stakeholder Communications, Competitive Analysis, Strategic Thinking, Non-Profit Accounting, Strategic Decision-Making, Conflict Management, Public Administration, Leadership Development, Stakeholder Analysis
Beginner · Specialization · 1 - 3 Months

The University of Edinburgh
Skills you'll gain: Diversity Awareness, Cultural Diversity, Climate Change Programs, Cooperation, Interactive Learning, Creativity
★ 4.4 (7) · Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Relational Databases, Database Application, Database Management, Database Development, SQL, Databases, Database Systems, MySQL, Database Management Systems, Database Software, Database Design, Transaction Processing, Stored Procedure, Data Access, Application Development, Java, Data Integrity, Performance Tuning
★ 4.7 (67) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: MySQL Workbench, MySQL, Database Management Systems, Database Software, Database Management, Data Manipulation, Data Management, SQL, Databases, Information Management, Query Languages, Data Integration, Data Science
★ 4.6 (21) · Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Thought Leadership, Influencing, Communication, Persuasive Communication, Self-Awareness, Lifelong Learning, Willingness To Learn, Professional Networking, Professional Development, Personal Development, Branding, Growth Mindedness, Adaptability
★ 4.5 (36) · Intermediate · Course · 1 - 4 Weeks