IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Leeds
Skills you'll gain: Version Control, GitHub, Git (Version Control System), Issue Tracking, Software Versioning, Software Development Tools, Collaborative Software, Technical Documentation, Software Documentation
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Prompt Engineering, Large Language Modeling, Generative AI, Artificial Intelligence, Responsible AI, Visualization (Computer Graphics)
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Culture Transformation, Safety Culture, Leadership, Team Management, Empathy, Cultural Diversity, Collaboration, Diversity Awareness, Innovation, Employee Engagement, Adaptability, Communication, Employee Retention
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Algorithms, Technical Communication, Computational Thinking, Solution Design, Programming Principles, Software Design, Theoretical Computer Science, Data Structures, Problem Management, Mathematical Modeling, Computer Science
Beginner · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Structural Analysis, Structural Engineering, Civil Engineering, Engineering, Engineering Calculations, Construction, Mechanics, Engineering Design Process, Experimentation
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Data Security, Data Loss Prevention, Security Management, Data Management, Security Controls, Personally Identifiable Information, Information Systems Security, Data Governance, Information Management, Encryption, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Data Presentation, Pivot Tables And Charts, Data Entry, Data Processing, Data Science, Organizational Skills, Business Analytics, Data Management, Business Intelligence, Microsoft 365, Productivity Software, Record Keeping, Customer Data Management, Productivity, Financial Analysis, Marketing Planning, Project Management, Event Planning
Beginner · Course · 1 - 4 Weeks

University of Western Australia
Skills you'll gain: Workforce Planning, Recruitment, Recruitment Strategies, Diversity and Inclusion, Human Resource Strategy, Workplace inclusivity, Talent Sourcing, Diversity Awareness, Organizational Effectiveness, Talent Acquisition, Job Analysis
Beginner · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Public History, Community Development, Case Studies, Discussion Facilitation, Cultural Diversity, Socioeconomics, Surveys, Research
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: LangGraph, AI Orchestration, Model Deployment, Retrieval-Augmented Generation, AI Workflows, Generative AI Agents, CrewAI, Agentic Workflows, LangChain, Artificial Intelligence and Machine Learning (AI/ML), LLM Application, Agentic systems, OpenAI, Systems Integration, Tool Calling, Google Gemini, Workflow Management, Automation, Prompt Engineering, Responsible AI
Intermediate · Specialization · 1 - 3 Months
The University of Tokyo
Skills you'll gain: Sustainable Design, Environment, Community Development, Sustainable Engineering, Environment and Resource Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Musical Composition, Music, Media Production, Editing, Post-Production, Organizational Skills
Intermediate · Course · 1 - 4 Weeks