IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Selenium (Software), Test Script Development, Test Automation, Functional Testing, Test Case, Software Testing, Cascading Style Sheets (CSS), Application Frameworks, Web Development Tools, Javascript and jQuery, Automation, Python Programming, UI Components, Hypertext Markup Language (HTML), File I/O
★ 4.8 (8) · Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Service Level Agreement, Storytelling, Customer Service, Responsible AI
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Planogram, Inventory and Warehousing, Product Assortment, Retail Management, Global Marketing, Merchandising, Warehouse Operations, Warehouse Management, Reverse Logistics, Inventory Management System, Marketing, Supply Chain, Operations Management, Warehousing, Logistics, Product Management, Business Strategy, Sales, Operational Efficiency, Customer Relationship Management
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Software Quality Assurance, Quality Assurance, Software Testing, Test Tools, Jira (Software), Regression Testing, Development Testing, Functional Testing, Software Quality (SQA/SQC), Test Planning, Test Case, Technical Communication, Issue Tracking, Agile Methodology, Software Development, Agile Project Management, Risk Management, User Interface and User Experience (UI/UX) Design, Data Analysis, Problem Solving
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Database Administration, Relational Databases, Database Software, IT Automation, Managed Services
★ 4.9 (15) · Mixed · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Psychology, Research, Research Design, Scientific Methods, Research Methodologies, Human Learning, Sensory Systems Analysis, Culture, Decision Intelligence, Experimentation, Case Studies, Learning Strategies
Beginner · Course · 3 - 6 Months

Skills you'll gain: AI Product Strategy, AI Enablement, Microsoft Azure, Decision Intelligence, AI literacy, Discussion Facilitation, Governance, Artificial Intelligence, Responsible AI, Decision Making, Model Deployment, Model Evaluation, Governance Risk Management and Compliance, Business Priorities, Business Requirements, Feasibility Studies, Requirements Analysis, Cost Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Employee Performance Management, Workforce Planning, Talent Management, Performance Management, AI Personalization, Human Resources Management and Planning, People Development, Human Resource Strategy, Workforce Development, HR Tech, Diversity Equity and Inclusion Initiatives, Human Resources, Diversity Programs, Diversity Training, People Analytics, Workforce Management, Employee Training, Innovation, Analytics, Adaptability
★ 4.5 (13) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud API, Google Cloud Platform, Text Mining, Application Programming Interface (API), LLM Application, Large Language Modeling, Generative AI, Prompt Engineering, Natural Language Processing, Jupyter, Python Programming, Classification Algorithms
★ 4.1 (7) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Employee Relations, Employee Performance Management, Performance Management, Employee Surveys, Enterprise Risk Management (ERM), Occupational Safety And Health, Labor Relations, Disciplinary Procedures, Labor Compliance, Labor Law, Human Resource Policies, Accident Prevention, Human Resource Management, Environment Health And Safety, Law, Regulation, and Compliance, Risk Management, Compliance Management, Human Resources, Workforce Management, Employee Engagement
★ 4.9 (7) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication
★ 4.4 (17) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Digital Marketing, Email Marketing, Pay Per Click Advertising, Digital Marketing Campaigns, Blogs, Content Performance Analysis, Marketing Strategies, Online Advertising, Advertising Campaigns, Campaign Management, Marketing Planning, Digital Marketing Tools, Digital Advertising, Search Engine Optimization, Marketing Effectiveness, Contextual Advertising, Social Media, Data-Driven Marketing, Social Media Marketing, Marketing Strategy and Techniques
★ 5 (16) · Beginner · Specialization · 3 - 6 Months