IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Wesleyan University
Skills you'll gain: Editing, Storytelling, Writing and Editing, Creativity
Mixed · Course · 1 - 4 Weeks
University of California, Santa Cruz
Skills you'll gain: Programming Principles, Program Development, Computational Logic, Memory Management
Beginner · Course · 1 - 3 Months

Georgia Institute of Technology
Skills you'll gain: Electronic Components, Semiconductors, Electronic Systems, Electronics, Electrical Engineering, Basic Electrical Systems, Electronics Engineering, Engineering Analysis, Engineering Calculations, Mathematical Modeling
Mixed · Course · 1 - 3 Months
Madecraft
Skills you'll gain: Virtual Teams, Telecommuting, Conflict Management, Document Management, Performance Metric, Team Management, Team Building, Collaboration, Team Performance Management, Collaborative Software, Productivity, Operational Excellence, Team Collaboration, De-escalation Techniques, Performance Measurement, Workflow Management, Document Control, Project Documentation, Performance Management, Meeting Facilitation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Linux Administration, Linux, Shell Script, Linux Commands, Firewall, Systems Administration, Disaster Recovery, Unix Shell, Operating System Administration, Network Administration, Bash (Scripting Language), File Systems, Scripting, Network Troubleshooting, Containerization, Cloud-Native Computing, Network Security, Scripting Languages, Dynamic Host Configuration Protocol (DHCP), System Support
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Research, Persuasive Communication, Writing and Editing, English Language, Case Studies, Journalism, Editing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Exploratory Data Analysis, Feature Engineering, Statistical Methods, Data Preprocessing, Statistical Inference, Statistical Hypothesis Testing, Data Processing, Applied Machine Learning, Data Access, Statistics, Statistical Analysis, Data Analysis, Data Cleansing, Data Manipulation, Data Science, Data Wrangling, Machine Learning, Probability & Statistics, Data Import/Export, Data Transformation
Intermediate · Course · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Language Competency, Language Learning, Language Interpretation, Translation, and Studies, Language Disorders, Anthropology, Multilingualism, English Language, Communication Disorders, Cultural Diversity, Vocabulary, Grammar, Social Sciences, Sociology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Process Improvement, Process Improvement and Optimization, Corporate Finance, Corporate Tax, Financial Controls, Corporate Communications, Financial Management, Operational Analysis, Corporate Accounting, Operational Efficiency, Equities, General Finance, Finance, Securities (Finance), Investments, Capital Markets, Financial Systems, Operations, Operations Support Systems, Environment
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Service Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Support, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Inside Sales, Data Storytelling, Performance Reporting, Business Reporting, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Retrieval-Augmented Generation, Agentic systems, Agentic Workflows, Generative AI Agents, AI Workflows, Prompt Engineering, ChatGPT, Artificial Intelligence, LLM Application, Prompt Patterns, OpenAI, Generative AI, Context Engineering, Large Language Modeling, AI literacy, Tool Calling, Multimodal Prompts, Strategic Planning, Emerging Technologies, Responsible AI
Beginner · Course · 1 - 4 Weeks
University of London
Skills you'll gain: Model Training, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Feature Engineering, Machine Learning, Artificial Intelligence, Statistical Machine Learning, Model Evaluation, Data Literacy, Machine Learning Algorithms, AI literacy, Responsible AI, Data Collection
Build toward a degree
Beginner · Course · 1 - 4 Weeks