IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Mac OS, Data Management, File Management, Unix Commands, Unix, Application Performance Management, Data Storage, Application Deployment, Data Security, Application Security, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks

Fred Hutchinson Cancer Center
Skills you'll gain: Model Evaluation, AI Enablement, AI Product Strategy, AI Security, Artificial Intelligence, Project Design, Goal Setting, Decision Making, Usability Testing, Needs Assessment, Project Planning, Cost Estimation, Resource Planning, Resource Management, Data Security
Intermediate · Course · 1 - 4 Weeks

Dassault Systèmes
Skills you'll gain: SolidWorks (CAD), 3D Modeling, Computer-Aided Design, Assembly Drawing, Mechanical Design, Engineering Design Process, Mechanical Engineering
Beginner · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Algorithms, Computational Thinking, Programming Principles, Data Storage Technologies, Problem Solving, Software Design, Data Manipulation, C and C++, Tree Maps, Complex Problem Solving, Analysis
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Systems Design, Computational Logic, Verification And Validation, Software Systems, Theoretical Computer Science, Simulations, Programming Principles, Graph Theory, Model Evaluation, Hardware Architecture, Algorithms, Logical Reasoning
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Branding, Brand Marketing, Brand Strategy, Brand Management, Brand Awareness, Brand Loyalty, Value Propositions, Strategic Marketing, Product Knowledge, Promotional Strategies, Market Share, Innovation, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, OpenAI, Large Language Modeling, ChatGPT, LLM Application, Generative AI, Technical Communication, AI Personalization, Context Management, Transfer Learning, Sampling (Statistics)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Lean Methodologies, Process Improvement, Lean Six Sigma, Statistical Process Controls, Continuous Improvement Process, Process Optimization, Quality Control, Process Capability, Employee Training, Operational Efficiency, Waste Minimization, Data-Driven Decision-Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microservices, CI/CD, Containerization, Serverless Computing, Docker (Software), Kubernetes, Event-Driven Programming, Transaction Processing, Cloud Deployment, Redis, Software Architecture, Distributed Computing, Scalability, Amazon Web Services, System Monitoring, Software Design Patterns, Data Integrity, Real Time Data
Advanced · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: International Relations, Diplomacy, Cultural Responsiveness, World History, Economics, Policy, and Social Studies, Political Sciences, Policy Analysis, Advocacy, Media and Communications, Discussion Facilitation
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Resilience, Personal Development, Growth Mindedness, Overcoming Obstacles, Community Development, Persistence, Adaptability, Empowerment, Compassion, Cultural Diversity, Mindfulness
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Customer Service, AI Enablement, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks