IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Active Listening, Storytelling, Social Skills, Empathy, Cognitive flexibility, Initiative and Leadership, Creativity, Cultural Diversity, Leadership, Self-Awareness, Social Justice, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Oracle Databases, Performance Tuning, Operational Databases, System Monitoring, Database Management, SQL, Event Monitoring, Database Architecture and Administration
Intermediate · Course · 1 - 3 Months

Scrimba
Skills you'll gain: Unit Testing, Test Case, Test Driven Development (TDD), Debugging, Software Testing, Development Testing, Test Automation, Test Tools, Quality Assurance
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Protocols, Communication Systems, Internet Of Things, Electronic Components, Wireless Networks, Integrated Development Environments
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Miro AI, Team Building, Collaborative Software, Customer Insights, Workflow Management, User Centered Design, Entrepreneurship
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cyber Threat Intelligence, Security Information and Event Management (SIEM), Threat Detection, Vulnerability Assessments, Technical Communication, Intrusion Detection and Prevention, Cybersecurity, Vulnerability Management, Continuous Monitoring, Threat Management, Communication Strategies, Digital Forensics, Root Cause Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Big Data, Generative AI, Case Studies, Customer Insights, Market Research, Data Preprocessing, Market Analysis, Marketing Analytics, Data Analysis, AI Enablement, Data Visualization Software, Consumer Behaviour, Business Strategy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Site Reliability Engineering, System Monitoring, Incident Management, Prometheus (Software), Google Cloud Platform, Continuous Monitoring, Application Performance Management, Problem Management, Grafana, Kubernetes, Service Level, Security Information and Event Management (SIEM), Cloud Applications, Cloud Computing, Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: Innovation, Ideation, New Product Development, Business Strategies, Design Thinking, Business Strategy, Brainstorming, Product Development, Entrepreneurship, Resource Management, Market Opportunities, Business Research, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, Group Policy, Microsoft Azure, Windows PowerShell, Collaborative Software, Identity and Access Management, Network Planning And Design, Network Performance Management, Azure Active Directory, User Provisioning, User Accounts, Data Security
Intermediate · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Market Research, Business Research, Customer Insights, Data-Driven Decision-Making, Quantitative Research, Market Analysis, Business Intelligence, Competitive Intelligence, Market Opportunities, Marketing, Data Collection
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Development, UI Components
Intermediate · Course · 1 - 4 Weeks