Skills you'll gain: Call Center Experience, Performance Metric, End User Training and Support, Self Service Technologies, Customer experience improvement, Process Design

Skills you'll gain: Wireframing, Mockups, Web Content, Web Design, Information Architecture, Collaborative Software, User Experience Design

Skills you'll gain: Human Computer Interaction, Web Content Accessibility Guidelines, Human Factors, Usability, Interaction Design, Prototyping, User Interface and User Experience (UI/UX) Design, User Experience Design, User Centered Design, User Interface (UI) Design, Responsive Web Design, Design Thinking, Usability Testing, Augmented and Virtual Reality (AR/VR), User Research, Wireframing, Information Architecture

Skills you'll gain: Digital Transformation, Market Dynamics, E-Commerce, Economics, Economic Development, Payment Processing, FinTech, digital literacy, Business Modeling, Data Strategy, Policty Analysis, Research, and Development, Policy Analysis, Innovation, Governance, Emerging Technologies, Cybersecurity, Critical Thinking

Skills you'll gain: Authentications, Hardening, Key Management, Data Security, Cloud Security, Security Management, Security Controls, Encryption, Authorization (Computing), Identity and Access Management, System Configuration, Servers, Configuration Management, Database Management

Skills you'll gain: Canva (Software), Digital Publishing, digital literacy, Content Creation, Animations, Multimedia, Graphic and Visual Design Software, Graphic Design, Microsoft Office, Interactive Design

Skills you'll gain: Remote Access Systems, Desktop Support, Technical Support, Help Desk Support, Data Ethics, Network Troubleshooting, Telecommuting, Information Technology, Collaborative Software, Data Security, Artificial Intelligence

Skills you'll gain: People Analytics, Workday (Software), Registration, Business Process, Business Reporting, Data Maintenance, Dashboard, Information Management, No-Code Development, Enterprise Resource Planning, Billing, Data Visualization

Skills you'll gain: Remote Access Systems, User Accounts, Authorization (Computing)

Skills you'll gain: Object Oriented Design, Software Design Patterns, Unified Modeling Language, Java Programming, Software Architecture, Application Design, User Interface and User Experience (UI/UX) Design, Software Engineering, API Design, Software Development

Skills you'll gain: Firewall, Network Security, System Configuration, Network Administration, Amazon Web Services, Virtual Private Networks (VPN), Infrastructure Security, Network Troubleshooting, Security Information and Event Management (SIEM), Threat Management, Endpoint Security, Intrusion Detection and Prevention, System Monitoring, Threat Detection, Cloud Deployment

Skills you'll gain: Hypertext Markup Language (HTML), HTML and CSS, Cascading Style Sheets (CSS), Web Design, Web Design and Development, Git (Version Control System), Front-End Web Development, Browser Compatibility, Mobile Development, Javascript, Animations, User Interface (UI), Web Development Tools, Web Content Accessibility Guidelines, Typography, Semantic Web, GitHub, Version Control, Application Deployment, Development Environment