IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Google Cloud
Skills you'll gain: Presentations, Google Workspace, Collaborative Software, Productivity Software, Sales Presentations, Business Software, Version Control, Multimedia, Data Visualization, Organizational Skills, Document Management, Data Sharing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Site Reliability Engineering, Incident Management, Event Monitoring, System Monitoring, Google Cloud Platform, Prometheus (Software), Application Performance Management, Continuous Monitoring, Network Security, Cloud Applications, Kubernetes, Security Management, Cloud Computing, Debugging, Data Access
Beginner · Course · 1 - 3 Months

Skills you'll gain: Endpoint Detection and Response, Cloud Security, Network Administration, Infrastructure Security, Encryption, Cloud Computing, Authorization (Computing), Network Architecture, Dynamic Host Configuration Protocol (DHCP), Identity and Access Management, Email Security, Application Security, Human Factors (Security), Network Infrastructure, Network Protocols, Local Area Networks, Data Security, Authentications, Malware Protection, Mobile Security
Intermediate · Specialization · 1 - 3 Months

Northeastern University
Skills you'll gain: Classification Algorithms, Exploratory Data Analysis, Data Mining, Model Evaluation, Dimensionality Reduction, Regression Analysis, Machine Learning Algorithms, Data Analysis, Big Data, Feature Engineering, Predictive Modeling, Statistical Analysis, Data Preprocessing, Case Studies, Supervised Learning, Project Implementation
Intermediate · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Large Language Modeling, Responsible AI, Decision Making, Team Management, Resource Allocation, Generative AI, Qualitative Research, Prompt Engineering, Analysis, Communication, Project Management, Data Ethics, Data-Driven Decision-Making, Data Storytelling, Data Visualization
Beginner · Course · 1 - 3 Months

Università di Napoli Federico II
Skills you'll gain: Robotics, Simulation and Simulation Software
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Code Coverage, Embedded Software, Real-Time Operating Systems, Performance Testing, System Testing, Software Testing, Verification And Validation, Embedded Systems, Test Case, Test Planning, Integration Testing, Simulations, Real Time Data, Safety and Security
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Compliance Management, Microsoft 365, Microsoft Azure, Governance Risk Management and Compliance, DevSecOps, Endpoint Detection and Response, Cloud Security, Role-Based Access Control (RBAC), Identity and Access Management, Threat Detection, Zero Trust Network Access, Data Governance, Active Directory, Endpoint Security, Authorization (Computing), Data Security, Vulnerability Management, Multi-Factor Authentication, Enterprise Security, Operations
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Innovation, Education Software and Technology, Digital pedagogy, Creative Thinking, Adult Education, Technology Strategies, Professional Development, Goal Setting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Agile Methodology, Risk Management, Stakeholder Management, User Story, Stakeholder Engagement, Leadership, Sprint Planning, Conflict Management, Earned Value Management, Stakeholder Analysis, Communication, Value Engineering, Contract Management, Prioritization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Staff Management, Collaborative Software, Organizational Change, Change Management, Google Cloud Platform, Cloud Computing, Business Transformation, Workforce Development, Innovation, Employee Engagement, Communication
Beginner · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Diversity Awareness, Culture, Cultural Diversity, Research, Storytelling, Liberal Arts, Writing
Mixed · Course · 1 - 4 Weeks