IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Manchester
Skills you'll gain: Biotechnology, Biological Engineering, Sustainable Technologies, Process Engineering, Molecular Biology, Chemical Engineering, Sustainable Engineering, Life Sciences, Biochemistry, Pharmaceuticals, Manufacturing and Production, Materials science, Drug Development, Scalability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Unsupervised Learning, Exploratory Data Analysis, Feature Engineering, Dimensionality Reduction, Supervised Learning, Classification Algorithms, Regression Analysis, Scikit Learn (Machine Learning Library), Machine Learning Algorithms, Statistical Methods, Data Preprocessing, Applied Machine Learning, Model Evaluation, Statistical Inference, Predictive Modeling, Machine Learning Methods, Statistical Hypothesis Testing, Model Training, Data Processing, Machine Learning
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Android Studio, Kotlin, Android Jetpack, Android Development, Android (Operating System), Mobile Development, Unit Testing, Gradle, Mobile Development Tools, User Interface (UI), UI Components, Code Reusability, Application Development, Integrated Development Environments, User Interface (UI) Design, Object Oriented Programming (OOP), Cross Platform Development, Test Driven Development (TDD), Wireframing, Prototyping
Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Editing, Writing, Writing and Editing, Proofreading, Report Writing, English Language, Style Guides
Mixed · Course · 1 - 3 Months

Skills you'll gain: Ansible, Kubernetes, Cloud Infrastructure, Linux Administration, Cloud Standards, Cloud Computing Architecture, Docker (Software), Public Cloud, Linux Servers, Containerization, Infrastructure as Code (IaC), Cloud Services, Infrastructure As A Service (IaaS), Virtual Machines, Linux, Cloud Computing, Operating System Administration, Linux Commands, Systems Administration, System Support
Beginner · Course · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Innovation, Creativity, New Product Development, Ideation, Brainstorming, Process Development, Design Thinking, Product Management, Diversity and Inclusion, Process Management, Organizational Strategy, Team Management, Organizational Structure, Project Implementation, Business Modeling, Business Strategy, Leadership, Lean Methodologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Azure DevOps Pipelines, Infrastructure as Code (IaC), Azure DevOps, Terraform, CI/CD, Microsoft Azure, Cloud Deployment, IT Automation, Cloud Infrastructure, Continuous Deployment, DevOps, Application Deployment, Devops Tools, Package and Software Management, Configuration Management, Automation, Multi-Cloud, Command-Line Interface, Git (Version Control System), GitHub
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Public Safety and National Security, Research, Mitigation, Research Methodologies, Policy Analysis, Media and Communications, World History, International Relations, Security Strategy, Political Sciences, Public Policies, Trend Analysis, Social Impact, Psychology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Barcoding, Excel Macros, Microsoft Excel, Business Process Automation, Workflow Management, Packaging and Labeling, Office Procedures, Administrative Support, Visual Basic (Programming Language), Point of Sale, Spreadsheet Software, Business Software, Operations Management, Automation, Business Operations, Business Systems, Business Solutions, IT Automation, Business, Technology Solutions
Mixed · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Resilience, Crisis Intervention, Trauma Care, Stress First Aid, Emergency Response, Rehabilitation, First Aid, Family Support, Compassion, Mental Health Diseases and Disorders, Patient Education and Support, Mental and Behavioral Health, Psychosocial Assessments, Human Services, Behavioral Health, Child Development, Needs Assessment
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Meeting Facilitation, Delegation Skills, Team Performance Management, Constructive Feedback, Trustworthiness, Performance Appraisal, Goal Setting, Performance Review, Employee Coaching, Emotional Intelligence, Performance Management, Accountability, Accountability Frameworks, Collaborative Software, Discussion Facilitation, Microsoft Teams, Microsoft Copilot, Employee Performance Management, Leadership and Management, Performance Analysis
Intermediate · Professional Certificate · 3 - 6 Months