IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Lean Methodologies, Process Improvement, Lean Six Sigma, Statistical Process Controls, Continuous Improvement Process, Process Optimization, Quality Control, Process Capability, Employee Training, Operational Efficiency, Waste Minimization, Data-Driven Decision-Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: OSI Models, TCP/IP, Vulnerability Scanning, General Networking, Network Protocols, Cyber Security Assessment, Network Security, Network Monitoring, Network Administration, Vulnerability Assessments, Firewall, Performance Tuning, Threat Detection, Network Analysis, Scripting, System Configuration
Intermediate · Course · 1 - 3 Months

Packt
Skills you'll gain: Goal Setting, Personal Development, Assertiveness, Smart Goals, Time Management, Productivity, Leadership, Professional Development, Stress Management, Emotional Intelligence, Empowerment, Relationship Management, Self-Awareness, Interpersonal Communications, Growth Mindedness
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Plant Operations and Management, Process Engineering, Cost Management, Process Improvement, Project Management, Engineering Management, Operational Efficiency, Process Analysis, Process Optimization, Budgeting, Engineering Design Process, Safety Standards, Performance Improvement, Simulation and Simulation Software, Cost Estimation, Operational Excellence, Financial Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Local Area Network (VLAN), Open Shortest Path First (OSPF), Network Routing, Network Switches, Routing Protocols, Virtual Networking, TCP/IP, Network Architecture, Local Area Networks, Network Troubleshooting, Network Protocols, System Configuration
Intermediate · Course · 1 - 3 Months
Starweaver
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI Agents, Enterprise Application Management, AI Workflows, ChatGPT, Generative AI, Development Environment, LLM Application, Large Language Modeling, Systems Architecture, Model Evaluation, Program Evaluation, Process Optimization, Performance Tuning, Scalability, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Metadata Management, Data Pipelines, Data Processing, Google Cloud Platform, Data Migration, Cloud Storage, Apache Airflow, Data Lakes, Data Storage, Big Data, Data Infrastructure, Extract, Transform, Load, Apache Spark, IT Automation, Data Management, Data Transformation, Serverless Computing, SQL
Beginner · Course · 1 - 3 Months

Columbia University
Skills you'll gain: Digital pedagogy, Blended Learning, Education Software and Technology, Student Engagement, Learning Management Systems, Digital Transformation, Curriculum Development, Teaching, digital literacy, Content Management Systems, Web Design and Development, Content Management, Live Streaming, Innovation, Planning, Research, Auditing
Beginner · Course · 1 - 4 Weeks

University of Cambridge
Skills you'll gain: User Experience Design, Storytelling, Design, User Centered Design, Design Thinking, Human Centered Design, Public Speaking, Design Research, Usability Testing, Empathy, Creativity, Collaboration
Beginner · Course · 1 - 3 Months
Duke University
Skills you'll gain: Design Thinking, Professional Development, Ethical Standards And Conduct, Community Organizing, Leadership, Sustainable Systems, Leadership Development, Environmental Issue, Personal Development, Environment and Resource Management, Visionary, Innovation, Decision Making, Empowerment, Collaboration, Goal Setting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Vector Databases, Retrieval-Augmented Generation, Hugging Face, Generative AI, OpenAI API, Natural Language Processing, Large Language Modeling, OpenAI, LLM Application, Transfer Learning, Embeddings, Python Programming, Model Evaluation
Intermediate · Course · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: AI Enablement, Artificial Intelligence, Automation, Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), Organizational Effectiveness, Scalability, Organizational Change, Technical Consulting, Operational Efficiency, Technology Strategies, Performance Measurement, Procurement
Beginner · Course · 1 - 3 Months