IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Microsoft Copilot, Microsoft Excel, Data Cleansing, Data Visualization Software, Spreadsheet Software, Trend Analysis, Forecasting, Data Manipulation, Sales, Data Analysis, Artificial Intelligence
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Infrastructure As A Service (IaaS), Azure Active Directory, Microsoft Azure, Virtual Machines, .NET Framework, Kubernetes, Docker (Software), Cloud Development, Cloud Applications, Containerization, Microsoft SQL Servers, Application Deployment, Platform As A Service (PaaS), Microsoft Visual Studio, NoSQL, Serverless Computing, Cloud Storage, Authentications, Authorization (Computing), Scalability
Intermediate · Course · 3 - 6 Months

Tecnológico de Monterrey
Skills you'll gain: Value Propositions, Entrepreneurship, Ideation, New Product Development, Business Modeling, Sales Presentations, Innovation, New Business Development, Business Planning, Presentations, Strategic Thinking, Business Strategies, Competitive Analysis, Market Research
Advanced · Course · 1 - 3 Months

Skills you'll gain: Web Scraping, Extensible Markup Language (XML), Data Processing, Cascading Style Sheets (CSS), JSON, Data Capture, Application Programming Interface (API), MongoDB, Data Storage, Hypertext Markup Language (HTML)
Beginner · Course · 3 - 6 Months

Skills you'll gain: z/OS, Mainframe Computing, Patch Management, Software Installation, File Transfer Protocol (FTP), Configuration Management, Change Control, Middleware, Data Management, Command-Line Interface
Intermediate · Course · 1 - 3 Months

University of Leeds
Skills you'll gain: Resource Allocation, Operations Research, Production Planning, Graph Theory, Data-Driven Decision-Making, Decision Making, Mathematical Modeling, Process Optimization, Network Planning And Design, Complex Problem Solving, Computational Logic, Algorithms, Linear Algebra, Cryptography
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: MLOps (Machine Learning Operations), Large Language Modeling, Jupyter, AI Workflows, Data Store, Version Control, Metadata Management
Intermediate · Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Model Evaluation, Intrusion Detection and Prevention, Threat Detection, Computer Security Incident Management, Cybersecurity, Anomaly Detection, Applied Machine Learning, Network Security, Machine Learning, Unsupervised Learning, Supervised Learning, Artificial Neural Networks
Intermediate · Course · 1 - 3 Months

Columbia University
Skills you'll gain: Adobe Premiere, Video Editing, Digital pedagogy, Video Production, Course Development, Case Studies, Cinematography, Media Production, Photography, Storytelling, Content Creation, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Non-Verbal Communication, Exploitation techniques, Human Factors (Security), Investigation, Data Collection, Security Awareness, Persuasive Communication, Social Sciences, Cybersecurity, Rapport Building
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Discussion Facilitation, Community Organizing, Interactive Learning, Driving engagement, Content Management Systems, System Configuration
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Cloud Management, Cloud Security, Cloud Computing, Cloud Infrastructure, Cloud Standards, Cloud Platforms, Private Cloud, IT Security Architecture, Security Controls, Network Security
Advanced · Course · 1 - 4 Weeks