IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Leeds
Skills you'll gain: Exploratory Data Analysis, Statistical Methods, Statistical Modeling, Statistical Software, R (Software), Probability & Statistics, Data Collection, Statistics, Data Literacy, Statistical Inference, R Programming, Statistical Programming, Probability, Data Analysis, Statistical Analysis, Probability Distribution, Simulations, Statistical Visualization, Statistical Reporting, Data Visualization Software
★ 4.8 (10) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Education Software and Technology, Collaborative Software, Digital pedagogy, Learning Management Systems, Content Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Incident Response, Vulnerability Assessments, Vulnerability Management, Cyber Threat Intelligence, MITRE ATT&CK Framework, Cyber Security Strategy, Cybersecurity, Endpoint Detection and Response, Intrusion Detection and Prevention, Security Testing, IT Security Architecture, Cyber Attacks, Security Information and Event Management (SIEM), Cyber Engineering, Patch Management, Network Security, Malware Protection, Continuous Monitoring, Digital Forensics, Risk Analysis
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Process Modeling, Systems Analysis, Database Design, Business Process Modeling, Process Flow Diagrams, System Testing, Process Mapping, Functional Requirement, Application Deployment, Business Analysis, Requirements Elicitation, Requirements Analysis, Development Testing, Data Management, System Design and Implementation, Software Design Documents, Stakeholder Management, Project Management, Data Visualization, Stakeholder Engagement
★ 5 (8) · Advanced · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Health Disparities, Health Equity, Health Policy, Social Justice, Social Determinants Of Health, Policy Analysis, Public Health, Socioeconomics, Social Sciences, Advocacy, Sociology
Beginner · Course · 1 - 4 Weeks
University of Colorado Boulder
Skills you'll gain: AI literacy, Generative AI, Responsible AI, Ethical Standards And Conduct, Robotics, Healthcare Ethics, Image Analysis, Workforce Planning, Information Privacy, Information Technology, Robotic Process Automation, Social Impact, Large Language Modeling, Case Studies, Energy and Utilities
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Legal Technology, Document Management, Generative AI, AI Workflows, Compliance Management, AI Integrations, Contract Management, Automation, Contract Review
★ 3.8 (16) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Insights, Customer Analysis, User Feedback, Customer experience strategy (CX), Customer experience improvement, Customer Service, Market Research, Branding, Advertising, Public Relations
★ 4.7 (14) · Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Usability Testing, Usability, Human Centered Design, Software Testing, User Experience Design, Web Content Accessibility Guidelines, User Experience, Risk Management Framework
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Electric Power Systems, Electrical Power, Environmental Regulations, Safety Standards, Sustainable Design, Sustainable Technologies, Energy and Utilities, High Voltage, Sustainable Development, Electrical Safety, Sustainable Engineering, Wireless Networks, Capacity Management, Emerging Technologies
★ 4.7 (13) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Version Control, Debugging, Microsoft Visual Studio, Integrated Development Environments, Git (Version Control System), Microsoft Development Tools, Software Development Tools, Development Environment, Software Development
★ 3.4 (8) · Intermediate · Guided Project · Less Than 2 Hours

The University of Edinburgh
Skills you'll gain: Pulmonology, Chronic Diseases, Respiratory Care, Primary Care, Pulmonary Function Testing, Respiration, Patient Evaluation, Rehabilitation, Psychosocial Assessments, Diagnostic Tests, Treatment Planning, Health Equity, Care Management, Patient Education and Support, Community Health, Patient-centered Care, Pharmacotherapy, Behavioral Health
★ 4.8 (9) · Mixed · Course · 1 - 3 Months