IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Infosec
Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Secure Coding, Application Security, Encryption, Security Controls, Data Security, Database Application, Web Servers, Web Applications, Cryptography, Data Encryption Standard, Authentications, Query Languages, Data Validation, Computer Programming
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Hypertext Markup Language (HTML), HTML and CSS, Cascading Style Sheets (CSS), Web Design, Interactive Design, Color Theory, User Interface (UI), Web Development
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Sustainable Design, Human Centered Design, Environmental Regulations, Sustainability Standards, Design Thinking, Sustainable Business, Product Development, Product Design, Corporate Sustainability, Product Lifecycle Management, Regulatory Requirements, Design Strategies, Design Research
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

University of Cambridge
Skills you'll gain: User Experience Design, Storytelling, Design, User Centered Design, Design Thinking, Human Centered Design, Public Speaking, Design Research, Usability Testing, Empathy, Creativity, Collaboration
Beginner · Course · 1 - 3 Months

Skills you'll gain: AWS SageMaker, Applied Machine Learning, Classification Algorithms, Model Evaluation, Machine Learning, Python Programming, Prototyping
Beginner · Guided Project · Less Than 2 Hours

Banco Interamericano de Desarrollo
Skills you'll gain: Climate Change Mitigation, Energy and Utilities, Climate Change Programs, Environmental Issue, Environmental Science, Climate Change Adaptation, Environment, Education and Training, Sustainable Development, Environmental Policy, Systems Thinking, Student Engagement, Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kanban Principles, Workflow Management, Agile Software Development, Sprint Planning, Agile Project Management, Project Estimation, Agile Methodology, Project Management Software, Estimation, Process Optimization, Backlogs, User Story, Process Improvement, Resource Utilization
Beginner · Course · 1 - 3 Months

Skills you'll gain: Non-Verbal Communication, Assertiveness, Rapport Building, Executive Presence, Leadership, Interpersonal Communications, Business Leadership, Business Communication, Communication Strategies, Influencing, Trustworthiness
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Computing, Cloud Services, Cloud Infrastructure, Cloud Solutions, Public Cloud, Operational Efficiency, Innovation, Digital Transformation, Business Solutions
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, LLM Application, AI Workflows, AI Orchestration, No-Code Development, OpenAI API, Tool Calling, Generative AI Agents, Vector Databases, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Materials science, Advanced Mathematics, Physics, Physical Science, Mathematical Modeling
Beginner · Course · 1 - 4 Weeks