IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Prompt Patterns, Generative AI, Artificial Intelligence, AI Personalization, Google Workspace
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Data Structures, Algorithms, Data Storage, Graph Theory, Computer Programming, C++ (Programming Language), Java Programming, Java
Intermediate · Course · 1 - 3 Months
École Polytechnique Fédérale de Lausanne
Skills you'll gain: Scala Programming, Programming Principles, Object Oriented Design, Object Oriented Programming (OOP), Functional Design, Computer Programming, Data Structures, Code Reusability, Other Programming Languages, Computational Logic
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Splunk, Identity and Access Management, Data Storage Technologies, User Provisioning, Linux Administration, Information Management, Data Maintenance, Systems Administration, Security Assertion Markup Language (SAML), Operating System Administration, Authentications, Security Information and Event Management (SIEM), Server Administration, Lightweight Directory Access Protocols, Data Architecture, Enterprise Architecture, Security Management, Data Mapping, IT Security Architecture, Data Transformation
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Spreadsheet Software, Financial Modeling, Predictive Modeling, Regression Analysis, Statistical Modeling, Data Modeling, Financial Forecasting, Excel Formulas, Risk Modeling, Business Modeling, Simulation and Simulation Software, Microsoft Excel, Google Sheets, Probability Distribution, Analysis, Forecasting, Predictive Analytics, Risk Analysis, Statistical Methods, Data Analysis Software
Mixed · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Oral Comprehension, Learning Management Systems, Education Software and Technology, Digital pedagogy, Teaching, Educational Materials, Writing, Literacy, Technology Strategies, Grammar, English Language, Language Competency, digital literacy, Instructional Design, Language Learning, Collaboration, Digital Transformation
Beginner · Specialization · 3 - 6 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Harvard Business School Online
Skills you'll gain: Team Management, Team Leadership, Team Performance Management, Teamwork, Team Building, Organizational Leadership, Team Motivation, Team Collaboration, Organizational Effectiveness, Conflict Management, Leadership, Leadership and Management, Collaboration, Safety Culture, Cooperation, Diversity and Inclusion, Employee Coaching, Drive Engagement
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: DevSecOps, Infrastructure Security, Cyber Governance, Zero Trust Network Access, Threat Detection, Security Engineering, IT Security Architecture, Threat Modeling, Endpoint Detection and Response, Security Information and Event Management (SIEM), Cyber Threat Hunting, Enterprise Architecture, Cloud Infrastructure, Application Security, Network Security, Identity and Access Management, Cyber Security Policies, Governance Risk Management and Compliance, Risk Analysis, Role-Based Access Control (RBAC)
Advanced · Professional Certificate · 3 - 6 Months

Skills you'll gain: Unsupervised Learning, Exploratory Data Analysis, Autoencoders, Feature Engineering, Dimensionality Reduction, Supervised Learning, Generative AI, Classification Algorithms, Regression Analysis, Time Series Analysis and Forecasting, Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Reinforcement Learning, Generative Adversarial Networks (GANs), Generative Model Architectures, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Data Science, Machine Learning, Python Programming
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

The State University of New York
Skills you'll gain: Electric Power Systems, Electrical Systems, Electrical Power, Energy and Utilities, Power Electronics, Basic Electrical Systems, Electronic Components, Electronic Systems, Sustainable Technologies, Sustainability Standards, Semiconductors, Building Codes, Engineering Calculations, Financial Modeling, Environmental Issue
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Red Hat Enterprise Linux, Linux Administration, Linux Servers, Operating System Administration, Linux Commands, Linux, Network Troubleshooting, Systems Administration, Network Administration, Network Monitoring, Technical Support and Services, System Configuration, TCP/IP, System Monitoring, IT Automation, Unix Shell, Computer Networking, Unix Commands, Command-Line Interface, Network Protocols
Intermediate · Course · 1 - 4 Weeks