IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Microsoft
Skills you'll gain: Microsoft Word, Microsoft 365, Collaborative Software, Microsoft Office, Productivity Software, Document Management, Technical Documentation, Microsoft Windows, Writing, Editing, Computer Literacy, Peer Review
Beginner · Course · 1 - 3 Months

University of Cape Town
Skills you'll gain: Biostatistics, Statistical Methods, Statistical Hypothesis Testing, Data Literacy, Probability & Statistics, Diagnostic Tests, Clinical Research, Medical Science and Research, Clinical Trials, Statistical Analysis, Science and Research, Quantitative Research, Statistics, Scientific Methods, Descriptive Statistics, Statistical Inference, Probability Distribution, Probability
Beginner · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Surveys, Survey Creation, Market Analysis, Product Strategy, Market Research, Product Marketing, Marketing Communications, Business Research, Strategic Marketing, Integrated Marketing Communications, Value Propositions, Customer Acquisition Management, Strategic Decision-Making, Consumer Behaviour, Marketing Analytics, Product Management, Product Lifecycle Management, Target Market, Decision Making, Marketing
Beginner · Specialization · 3 - 6 Months

Northwestern University
Skills you'll gain: Robotics, Machine Controls, Control Systems, Mathematical Modeling, Mathematical Software, Simulation and Simulation Software, Engineering, Mechanics, Mechanical Engineering, Applied Mathematics, Numerical Analysis, Simulations, Process Control, Virtual Environment, Torque (Physics), Graph Theory, Matlab, Algorithms, Engineering Calculations, Physics
Intermediate · Specialization · 3 - 6 Months

IE Business School
Skills you'll gain: Creative Thinking, Creative Problem-Solving, Creativity, Brainstorming, Architectural Design, Storytelling, Design Thinking, Design Elements And Principles, Curiosity, Empathy, Design, Design Strategies, Critical Thinking and Problem Solving, Teamwork, Creative Design, Collaboration, Cultural Responsiveness
Beginner · Course · 1 - 4 Weeks

The University of Edinburgh
Skills you'll gain: Video Game Development, Game Design, Program Development, Software Engineering, Programming Principles, Animation and Game Design, Software Development, Event-Driven Programming, Computer Programming, Computer Programming Tools, Code Reusability, No-Code Development, Computational Thinking, Algorithms, Animations
Beginner · Course · 1 - 3 Months

Lund University
Skills you'll gain: Editing, Proofreading, Writing and Editing, Writing, English Language
Beginner · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: ArcGIS, GIS Software, Spatial Data Analysis, Spatial Analysis, Geographic Information Systems, Geospatial Information and Technology, Geospatial Mapping, Data Mapping, Metadata Management, Query Languages, Data Manipulation, Data Visualization, Quantitative Research, Data Compilation, Data Literacy, Data Access, Interactive Data Visualization, Data Processing, Typography, Data Wrangling
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Android Studio, Kotlin, Android Jetpack, Android Development, Android (Operating System), Mobile Development, Unit Testing, Gradle, Mobile Development Tools, User Interface (UI), UI Components, Code Reusability, Application Development, Integrated Development Environments, User Interface (UI) Design, Object Oriented Programming (OOP), Cross Platform Development, Test Driven Development (TDD), Wireframing, Prototyping
Beginner · Specialization · 3 - 6 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Computing, Cloud Solutions, Public Cloud, Cloud Infrastructure, Cloud Platforms, Amazon Elastic Compute Cloud, Cloud Services, Cloud Computing Architecture, Serverless Computing, Cloud Deployment, Cloud Security, Cloud Storage, Security Controls, Databases, Database Systems, Virtual Networking, Data Storage, Network Architecture, Data Migration
Beginner · Course · 3 - 6 Months

University of London
Skills you'll gain: Management Training And Development, Organizational Change, Coordinating, Leadership and Management, Organizational Development, Leadership Studies, Innovation, Culture Transformation, Coordination, People Management, Business Transformation, Professional Development, Process Analysis, Leadership, Personal Development, Employee Engagement, Goal Setting, Motivational Skills
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months