IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Pennsylvania
Skills you'll gain: Spreadsheet Software, Financial Modeling, Regression Analysis, Excel Formulas, Business Modeling, Simulation and Simulation Software, Operations Research, Microsoft Excel, Google Sheets, Probability Distribution, Analysis, Forecasting, Predictive Analytics, Risk Analysis, Statistical Methods, Data Analysis Software, Process Optimization, Decision Tree Learning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Crisis Management, Delegation Skills, Resilience, Dealing With Ambiguity, Leadership and Management, Leadership, Team Leadership, Empathy, Decision Making, Emotional Intelligence, Adaptability, Business Communication, Prioritization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Continuous Delivery, Web Services, Software Testing, Test Execution Engine
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: C# (Programming Language), Artificial Intelligence
Intermediate · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Active Listening, Social Skills, Emotional Intelligence, Professional Development, Rapport Building, Interpersonal Communications, Personal Development, Empathy, Relationship Building, Constructive Feedback, Communication, Non-Verbal Communication
Mixed · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Office, Microsoft 365, Layout Design, Digital Publishing, Proofreading, Graphic Design, Content Management, Editing, Content Creation, Graphic and Visual Design Software, Productivity Software, Data Sharing, Writing and Editing, Design, Typography, Multimedia, File Management, Marketing
Mixed · Course · 1 - 3 Months

University of Cape Town
Skills you'll gain: Biostatistics, Statistical Methods, Statistical Hypothesis Testing, Diagnostic Tests, Clinical Research, Statistical Analysis, Quantitative Research, Statistics, Descriptive Statistics, Statistical Inference, Data Collection, Probability
Beginner · Course · 1 - 3 Months

Università di Napoli Federico II
Skills you'll gain: English Language, Language Learning, Grammar, Language Competency, Vocabulary, Oral Comprehension
Beginner · Course · 1 - 3 Months

Skills you'll gain: Jira (Software), Issue Tracking, User Story, Dashboard, Workflow Management, Scrum (Software Development), Work Breakdown Structure, Kanban Principles, Sprint Planning, Technical Documentation, Prioritization, Query Languages, Process Management, Collaborative Software, Technical Communication, Stakeholder Communications, Team Oriented
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Jira (Software), Agile Project Management, Backlogs, Kanban Principles, Collaborative Software, Project Management Software, User Story, Project Management, Project Coordination, Agile Methodology, Work Breakdown Structure, Issue Tracking, Organizational Skills, Workflow Management, Prioritization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Culture Transformation, Human Resource Strategy, Human Capital, Organizational Change, Diversity and Inclusion, Strategic Leadership, Talent Management, Business Transformation, Change Management, Workforce Planning, Organizational Effectiveness, Data-Driven Decision-Making, Predictive Analytics, Strategic Partnership
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, AI Security, Prompt Engineering, Generative AI, Governance Risk Management and Compliance, Content Performance Analysis, Risk Management, Governance, Retrieval-Augmented Generation, Model Evaluation, Compliance Management, Data-Driven Decision-Making, Performance Analysis, Cross-Functional Team Leadership, System Monitoring, Gap Analysis, Large Language Modeling, Performance Metric, Quality Assessment, Cost Benefit Analysis
Intermediate · Course · 1 - 4 Weeks