IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Collaborative Software, Data Sharing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Retrieval-Augmented Generation, Development Environment, Multimodal Prompts, Embeddings, User Interface (UI), OpenAI API, Generative AI, LLM Application, Program Development, Image Analysis, AI Workflows, Large Language Modeling, AI Integrations, Artificial Intelligence, Vector Databases, Applied Machine Learning
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Culture, Social Studies, Diversity Awareness, Cultural Diversity, Public History, Social Justice, Sociology, Social Impact, Social Sciences, Advocacy
Beginner · Course · 1 - 4 Weeks
Scrum Alliance
Skills you'll gain: AI Product Strategy, AI Enablement, Product Planning, Brainstorming, AI powered creativity, Product Strategy, Agile Product Development, Strategic Thinking, Generative AI, Decision Intelligence, Ideation, Customer Insights, Market Intelligence, Customer Analysis, Market Analysis, Research Reports, AI Integrations, Data-Driven Decision-Making, Forecasting, Scrum (Software Development)
Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Human Capital, Human Resources, Human Resource Strategy, Human Resource Management, Human Resources Management and Planning, Workforce Management, Workforce Planning, Workforce Development, Talent Management, Employee Retention, Full Cycle Recruitment, People Analytics, Benefits Administration, Employee Engagement, Payroll, Employee Onboarding, Payroll Administration, Data-Driven Decision-Making, Professional Development, Data Analysis
Beginner · Course · 1 - 3 Months
Cisco Learning and Certifications
Skills you'll gain: Multiprotocol Label Switching, Network Planning And Design, Virtual Private Networks (VPN), Network Troubleshooting, Routing Protocols, Border Gateway Protocol, Open Shortest Path First (OSPF), Network Engineering, Network Routers, Network Monitoring, Network Routing, Network Performance Management, Network Support, Network Protocols, Service Level, Network Architecture, Virtual Networking, Data Structures, Configuration Management, Network Security
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Excel Macros, Dashboard, Spreadsheet Software, Dashboard Creation, Microsoft Excel, Business Reporting, Workflow Management, Business Workflow Analysis, Management Reporting, Business Process Automation, Productivity, Automation, IT Automation, Business Solutions, Operations, Business Operations, Business, Operations Management, Operations Support Systems, File Systems
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Hugging Face, Large Language Modeling, Recurrent Neural Networks (RNNs), Embeddings, Python Programming, Fine-tuning, Applied Machine Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Linux Commands, Linux Administration, Network Troubleshooting, Linux, Network Administration, Linux Servers, Network Monitoring, Network Infrastructure, Network Protocols, Virtualization and Virtual Machines, Command-Line Interface, System Configuration, Virtualization, General Networking, Remote Access Systems, Network Security, Software Installation, Cryptographic Protocols
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Interviewing Skills, Labor Compliance, Talent Recruitment, Recruitment, Law, Regulation, and Compliance, Diversity Training, Talent Acquisition, Diversity Equity and Inclusion Initiatives, Human Resource Management, Labor Law, Workplace inclusivity, Recruitment Strategies, Professionalism, Record Keeping, Data-Driven Decision-Making, Decision Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Vector Databases, Retrieval-Augmented Generation, Fine-tuning, Hugging Face, Generative AI, Model Optimization, OpenAI API, Natural Language Processing, Model Training, Large Language Modeling, Generative Model Architectures, LLM Application, Transfer Learning, Embeddings, Python Programming, Artificial Intelligence, Data Preprocessing
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Technical Documentation, Document Management, Taking Meeting Minutes, Content Management, Project Documentation, Document Control, Knowledge Transfer, Technical Writing, Content Management Systems, Content Development and Management, Information Architecture, Technical Communication, Content Optimization, Content Strategy, Collaborative Software, Content Creation, Usability, Quality Assurance
Intermediate · Course · 3 - 6 Months