IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Ball State University
Skills you'll gain: Statistical Methods, Probability & Statistics, Probability, Statistical Modeling, Statistical Programming, Statistical Analysis, Probability Distribution, Statistical Inference, Bayesian Statistics, Data Science, Sampling (Statistics), Statistical Hypothesis Testing, R Programming, Dimensionality Reduction, R (Software), Simulations, Statistical Visualization
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Metasploit, Brute-force attacks, System Configuration, General Networking, Network Security, Penetration Testing, Wireless Networks, Exploitation techniques, Intrusion Detection and Prevention, Linux, Vulnerability Scanning, Linux Commands, Encryption, Network Analysis, Software Installation, Virtual Machines
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Workflow Management, Timelines, Project Controls, Project Schedules, Dashboard, Goal Setting, Project Coordination, Dashboard Creation, Collaborative Software, Process Design, Project Performance, Calendar Management, Project Management Software, Project Planning, Project Management, Time Management, Issue Tracking, Project Management Life Cycle, Organizational Skills, Teamwork
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Software Architecture, Solution Architecture, Enterprise Architecture, Information Technology Architecture, Microservices, Service Oriented Architecture, Software Design, Business Process Modeling, Software Design Patterns, Security Architecture Review, Technology Strategies, Event-Driven Programming, Business Modeling, Serverless Computing, Digital Transformation, Scalability, Distributed Computing, Context Management, Restful API, Innovation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI, Responsible AI, Generative Model Architectures, Data Ethics, Large Language Modeling, Artificial Intelligence, AI literacy, Machine Learning, Artificial Neural Networks, Deep Learning, Model Training
Beginner · Course · 1 - 3 Months

Simplilearn
Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cybersecurity, Cyber Attacks, Threat Detection, Exploitation techniques, Malware Protection, Security Awareness, SQL, Databases
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Azure Active Directory, Identity and Access Management, Microsoft Azure, Disaster Recovery, Virtual Machines, Active Directory, Role-Based Access Control (RBAC), Multi-Tenant Cloud Environments, Virtual Networking, Virtualization and Virtual Machines, Enterprise Application Management, User Provisioning, Windows Servers, Application Deployment, Cloud Infrastructure, User Accounts, Authentications, IT Infrastructure, System Configuration, Cloud Storage
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Maintenance, Operating System Administration, Linux Commands, iSCSI Configuration, Network Support, File Management, System Software, Software Installation, Encryption, Data Loss Prevention
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Selenium (Software), Test Automation, Behavior-Driven Development, Gherkin (Scripting Language), Software Testing, Unit Testing, Test Script Development, Test Case, Automation, Software Design Patterns, Maintainability, Python Programming, Code Reusability
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Decision Making, Strategic Decision-Making, Decisiveness, Logical Reasoning, Emotional Intelligence, Data-Driven Decision-Making, Strategic Thinking, Critical Thinking, Business Leadership, Analytical Skills, Leadership, Case Studies, Microsoft Excel, Entrepreneurship
Mixed · Course · 1 - 3 Months

Skills you'll gain: Project Implementation, Resource Allocation, Project Controls, Project Management Office (PMO), Workflow Management, Resource Utilization, Resource Management, Issue Tracking, Productivity, Project Management, Requirements Management, Capacity Planning, Project Planning, Operations Management, Planning, Scheduling, Incident Management, Governance, Release Management, Change Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: TCP/IP, OSI Models, General Networking, Networking Hardware, Computing Platforms, IT Automation, Network Administration, Network Model, Computer Networking, Network Engineering, Network Infrastructure, Web Services, Scripting, Network Protocols, Restful API, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks