IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Kennesaw State University
Skills you'll gain: Quality Improvement, Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Process Improvement, Process Capability, Process Analysis, Business Process Management, Business Process, Continuous Improvement Process, Process Development, Eight Disciplines Problem Solving (8D), Project Design, Project Planning, Quality Control, Customer Analysis
Intermediate · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Control Objectives for Information and Related Technology (COBIT), Performance Measurement, Governance Risk Management and Compliance, IT Management, Governance, Compliance Management, Regulatory Compliance, Risk Management, Performance Management, Program Implementation, Process Capability, Key Performance Indicators (KPIs), Stakeholder Management, Goal Setting, Digital Transformation, Change Management, Auditing, Process Management, Organizational Structure, Business Process
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Enterprise Resource Planning, Business Systems, Change Management, Business Software, Organizational Change, System Implementation, IT Management, Enterprise Application Management, Business Process, Business Process Management, Case Studies, Business Management, Business Strategy
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Decision Making, Systems Thinking, Dealing With Ambiguity, Cost Benefit Analysis, Problem Solving, Decision Support Systems, Resource Allocation, Planning, Return On Investment, Self-Awareness, Goal Setting, Analysis, Record Keeping
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Systems Architecture, Software Architecture, Information Technology Architecture, Enterprise Modeling, Data Architecture, Service Oriented Architecture, Web Services, Systems Design, System Design and Implementation, Software Design, Systems Analysis, Interoperability, Business Systems, Object Oriented Design, Restful API, Engineering Software, Information Systems, Application Programming Interface (API), API Design, IT Automation
Intermediate · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Configuration Management, DevOps, Software Configuration Management, Continuous Delivery, Release Management, Process Mapping, Continuous Deployment, Continuous Integration, Process Analysis, Operational Efficiency, CI/CD, Software Development, Process Optimization, Lean Methodologies, Performance Metric, Process Improvement, Quality Improvement, Continuous Improvement Process, Systems Thinking, Risk Management
Intermediate · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Personal protective equipment, Electrical Substation, Electrical Power, Electric Power Systems, Electrical Systems, Environmental Regulations, Energy and Utilities, Basic Electrical Systems, Petroleum Industry, Oil and Gas, Safety Training, Electrical Equipment, Electrical Safety, Occupational Safety and Health Administration (OSHA), Safety Standards, Workforce Planning, Workforce Development, Billing, Sustainable Development, Environmental Issue
Beginner · Specialization · 3 - 6 Months

Chegg Skills
Skills you'll gain: Clinical Documentation, Responsible AI, ChatGPT, Medical Office Procedures, Patient Communication, Prompt Engineering, Generative AI, Business Writing, Health Technology, Health Care Administration, Health Informatics, AI Enablement, Productivity, Business Communication, Health Care, Artificial Intelligence, Communication, Business Process Automation, Digital Communications, Problem Solving
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Test Automation, Performance Stress Testing, Performance Testing, Test Script Development, API Testing, GitHub, Postman API Platform, Continuous Integration, Software Testing, Test Tools, Version Control, Generative AI, Test Case, Git (Version Control System), AI literacy, Technical Communication, Integration Testing, Software Development, Computer Science, Information Technology
Intermediate · Course · 1 - 3 Months

Indian School of Business
Skills you'll gain: Financial Statements, Peer Review, Financial Statement Analysis, Financial Trading, Balance Sheet, Portfolio Management, Portfolio Risk, Securities Trading, Income Statement, Data Collection, Market Liquidity, Financial Market, Investment Management, Financial Analysis, Performance Analysis, Market Dynamics, Performance Measurement, Accruals, Return On Investment, Accrual Accounting
Beginner · Specialization · 3 - 6 Months

Università Bocconi
Skills you'll gain: Project Finance, Risk Analysis, Capital Budgeting, Financial Analysis, Investment Banking, Private Equity, Operating Budget, Lending and Underwriting, Credit Risk, Risk Management, Investments, Loan Documentation, Capital Markets, Finance, Loans, Project Risk Management, Contract Management, Banking, Cash Flows
Mixed · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months