IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Communication, Selling Techniques, Negotiation, Verbal Communication Skills, Sales Process, Communication Strategies, Business Communication, Sales Development, Business Correspondence, Sales, Business Writing, Trustworthiness, Customer Analysis, Non-Verbal Communication, Sales Support, Recognizing Others, Customer Engagement, Customer Insights, Adaptability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Security Controls, NIST 800-53, Authorization (Computing), Risk Management Framework, Change Control, Cyber Risk, Security Management, Configuration Management, System Monitoring, System Implementation, Cyber Security Assessment, Document Management, Information Privacy
★ 4.9 (14) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Technical Documentation, Technical Writing, Software Documentation, Technical Communication, Information Architecture, Writing, Document Management, Automation, AI Workflows, Software Development, Agile Software Development, Graphic and Visual Design, Interactive Design, Project Management Software
Beginner · Course · 1 - 3 Months

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Amazon Elastic Compute Cloud, Cloud Computing Architecture, Cloud Computing, Network Security, Virtual Networking, Network Architecture, Cloud Infrastructure, Authentications, Virtual Private Networks (VPN), Multi-Factor Authentication, Cloud Security, Key Management, Load Balancing, Network Monitoring, Containerization, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud API, Application Programming Interface (API), API Design, Cloud Services, C# (Programming Language), Server Side, Application Development, Development Environment
Intermediate · Guided Project · Less Than 2 Hours

University of Leeds
Skills you'll gain: Cloud Computing, Cloud Computing Architecture, Cloud Services, Cloud Platforms, Cloud Development, Cloud Security, Cloud Applications, Cloud Infrastructure, Cloud Management, Cloud Deployment, Scalability
Beginner · Course · 1 - 4 Weeks

Alibaba Cloud Academy
Skills you'll gain: Cloud Deployment, Cloud Computing, Operating System Administration, Cloud Management, Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Services, Database Management, Relational Databases, Systems Administration, Database Administration, Cloud Storage, Databases, System Monitoring, MySQL, Network Troubleshooting, Cloud Security, Event Monitoring, IT Management, Network Monitoring
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Ansible, IT Automation, YAML, Enterprise Architecture, DevSecOps, Scalability, CI/CD, Automation, Debugging, Scripting, Continuous Integration, Devops Tools, Configuration Management, Hardening, Enterprise Security, Development Environment, Verification And Validation, Infrastructure as Code (IaC), Cloud-Based Integration, Patch Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Control Panels, User Accounts, File Management, User Provisioning, System Configuration, Content Management, Application Deployment, Web Presence, Safety and Security, User Interface (UI)
★ 5 (17) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Software Testing, Business Logic, Test Tools, Cryptography, Cybersecurity, Identity and Access Management, Authentications, Vulnerability Assessments, Encryption, Data Validation, Network Protocols
Intermediate · Course · 1 - 4 Weeks

Whizlabs
Skills you'll gain: Serverless Computing, Amazon Web Services, Cloud Computing Architecture, Solution Architecture, Containerization, Data Migration, Cloud Deployment, Data Pipelines, Cloud Solutions, Data Import/Export
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Identity and Access Management, Cloud Security, Key Management, Network Security, Cloud Computing, Multi-Factor Authentication, Network Monitoring, Cloud Infrastructure, IT Security Architecture, Security Controls, Authentications, Authorization (Computing), Network Protocols
Beginner · Course · 1 - 4 Weeks