IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Erasmus University Rotterdam
Skills you'll gain: Econometrics, Time Series Analysis and Forecasting, Regression Analysis, Logistic Regression, Statistical Methods, Data Analysis, Economics, Trend Analysis, Analytics, Statistical Analysis, Statistical Modeling, Statistics, Case Studies, Forecasting, Probability & Statistics, Estimation, Model Evaluation, Statistical Hypothesis Testing, Probability, Linear Algebra
Mixed · Course · 1 - 3 Months

Skills you'll gain: Feature Engineering, MLOps (Machine Learning Operations), Model Optimization, Google Cloud Platform, Generative AI Agents, Model Deployment, Tensorflow, Model Training, Dataflow, Big Data, Keras (Neural Network Library), Machine Learning, Data Preprocessing, Prompt Engineering, Machine Learning Software, CI/CD, Generative AI, Model Evaluation, Cloud Infrastructure, Cloud Computing
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Consulting, Relationship Management, Business Consulting, Management Consulting, Product Strategy, SAP Applications, Technical Consulting, Relationship Building, Project Management, Project Management Life Cycle, Consultative Approaches, Project Implementation, Agile Methodology, Company, Product, and Service Knowledge, Waterfall Methodology, Solution Delivery, Systems Thinking, Business Transformation, Design Thinking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Ansible, Linux Administration, Kubernetes, Package and Software Management, Cloud Infrastructure, Linux, Shell Script, Cloud Standards, Cloud Computing Architecture, Docker (Software), Linux Commands, Ubuntu, Public Cloud, Linux Servers, Systems Administration, Operating System Administration, Infrastructure Security, Network Troubleshooting, General Networking, System Support
Beginner · Specialization · 3 - 6 Months

Imperial College London
Skills you'll gain: Regression Analysis, Calculus, Model Optimization, Mathematical Software, Machine Learning Methods, Numerical Analysis, Applied Mathematics, Applied Machine Learning, Linear Algebra, Artificial Neural Networks, Deep Learning, Mathematical Theory & Analysis, Derivatives
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Public Safety and National Security, Research, Mitigation, Research Methodologies, Policy Analysis, Media and Communications, World History, International Relations, Security Strategy, Political Sciences, Public Policies, Trend Analysis, Social Impact, Psychology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Shell Script, Bash (Scripting Language), grep, Unix Shell, Linux Commands, Unix Commands, Scripting, Unix, Scripting Languages, Linux, Command-Line Interface, Code Reusability, Windows PowerShell, IT Automation, Mathematical Software, File I/O, Computational Logic, User Interface (UI), File Management, Mac OS
Intermediate · Course · 1 - 3 Months

Berklee
Skills you'll gain: Music Theory, Music, Instrumental Music, Music Performance
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Business Analysis, Project Management, Stakeholder Analysis, Analysis, Risk Management, Microsoft Power Platform, Problem Management
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Data Visualization, Interactive Data Visualization, Data Visualization Software, Data Presentation, Data Literacy, Dashboard Creation, Data Ethics, Data Storytelling, Visualization (Computer Graphics), Dashboard, Tableau Software, Data Manipulation, Data Import/Export, Data Analysis, Analytical Skills
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Azure DevOps, Agile Methodology, DevOps, Scrum (Software Development), Backlogs, Sprint Planning, User Story, Agile Project Management, Devops Tools, Dashboard Creation, Dashboard, Microsoft Azure, Microsoft Teams, Project Management Software, Kanban Principles, Software Development Life Cycle, Project Management Life Cycle, Project Management, Stakeholder Management, Team Collaboration
Beginner · Course · 1 - 4 Weeks