IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Glasgow
Skills you'll gain: Data Literacy, Case Studies, Data-Driven Decision-Making, Strategic Decision-Making, Decision Making, Data Quality, Crisis Management, Leadership, Data Strategy, Strategic Leadership, Leadership Development, Data Validation, Data Management, Leadership and Management, Analytical Skills, Digital Transformation, Agile Methodology
★ 4.7 (11) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Endpoint Security, Cloud Security, Threat Detection, Endpoint Detection and Response, Cyber Threat Intelligence, IT Security Architecture, Intrusion Detection and Prevention, Cybersecurity, Identity and Access Management, Infrastructure Security, Firewall, Cloud Computing, Security Controls, Continuous Monitoring, Data Security, Email Security, Network Monitoring, Malware Protection, Remote Access Systems
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Ansible, Kubernetes, Virtual Machines, Devops Tools, Containerization, IT Automation, Virtualization and Virtual Machines, Automation, Red Hat Enterprise Linux, Amazon Web Services, File Management, Microsoft Azure, DevOps, Linux Servers, Infrastructure as Code (IaC), YAML, Windows Servers, Microsoft Windows, Network Administration, Web Servers
Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: Incident Response, Vulnerability Management, Continuous Monitoring, Digital Forensics, Public Key Infrastructure, Security Management, Business Continuity Planning, Cryptography, Endpoint Security, Disaster Recovery, Computer Security Incident Management, Encryption, Incident Management, Network Security, Authentications, Mobile Security, OSI Models, Security Controls, Security Strategy, Risk Analysis
★ 4.4 (7) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Responsible AI, Prompt Engineering, Generative AI, AI Product Strategy, Model Optimization, Risk Management Framework, Governance Risk Management and Compliance, Content Performance Analysis, Risk Management, Governance, Retrieval-Augmented Generation, Compliance Management, Data-Driven Decision-Making, Performance Analysis, Cross-Functional Team Leadership, Gap Analysis, Large Language Modeling, Performance Metric, Quality Assessment, Cost Benefit Analysis
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Constructive Feedback, Advertising Campaigns, Advertising, Brand Strategy, Project Management, Marketing Effectiveness, Strategic Communication, Brand Marketing, Campaign Planning, Branding, Brand Management, Creative Design, Strategic Thinking, Creative Thinking, Strategic Partnership, Agentic systems
Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: LLM Application, Large Language Modeling, Retrieval-Augmented Generation, Embeddings
★ 3.8 (6) · Beginner · Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: AI Product Strategy, Product Lifecycle Management, Responsible AI, Product Strategy, Governance, Product Management, AI Enablement, Enterprise Modeling, Innovation, Product Planning, Governance Risk Management and Compliance, Product Marketing, Product Development, Growth Strategies, Business Priorities, Organizational Structure, Business Strategy, Enterprise Risk Management (ERM), Culture Transformation, Customer Insights
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Integration, Excel Formulas, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Patterns, Prompt Engineering Tools, Data Ethics, AI powered creativity, AI literacy, AI Workflows, Decision Making, Data Security
Intermediate · Course · 1 - 3 Months

Skills you'll gain: UI/UX Research, User Research, User Experience Design, Design Thinking, User Experience
Beginner · Guided Project · Less Than 2 Hours

Pearson
Skills you'll gain: Ansible, Software-Defined Networking, IT Automation, JSON, Automation, Infrastructure as Code (IaC), Application Programming Interface (API), Network Infrastructure, Restful API, Network Planning And Design, Extensible Languages and XML, Extensible Markup Language (XML), Configuration Management, Package and Software Management
Beginner · Course · 1 - 4 Weeks