IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Logical Operations
Skills you'll gain: Microsoft PowerPoint, Microsoft 365, Presentations, Multimedia, Animations, Data Visualization, Collaborative Software, Productivity Software, Developing Training Materials, Collaboration, Security Controls, Graphic and Visual Design, User Interface (UI), Graphics Software
Mixed · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Microsoft Word, Excel Macros, Microsoft 365, Collaborative Software, Document Management, Microsoft Windows, Productivity Software, Security Controls, Collaboration, Data Security, Technical Documentation, Productivity, Report Writing, Writing, Editing, Writing and Editing, Web Content Accessibility Guidelines, Web Content, Business Writing, Business Communication
Mixed · Course · 1 - 3 Months

Skills you'll gain: User Feedback, Customer experience improvement, Customer Service, Customer Insights, Customer Relationship Building, Constructive Feedback, Customer Retention, Customer Engagement, Customer experience strategy (CX), Customer Advocacy, Surveys, Emotional Intelligence, Business Intelligence, Service Management, Business Strategies, Growth Strategies, Business, Business Management, IT Service Management, Culture
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Stakeholder Communications, Stakeholder Management, Stakeholder Engagement, Executive Presence, Professional Development, Leadership and Management, Business Leadership, Technical Management, Enterprise Architecture, Solution Architecture, Personal Development, Business Communication, Strategic Thinking, Generative AI, Communication, Risk Management, Cloud Computing, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Delegation Skills, Team Performance Management, Performance Appraisal, Goal Setting, Performance Review, Performance Management, Accountability, Accountability Frameworks, Employee Performance Management, Performance Analysis, Expectation Management, Business Priorities, Performance Measurement, Constructive Feedback, Key Performance Indicators (KPIs), Resource Allocation, Collaborative Software, Power BI, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Workspace, Gmail, Data Management, Endpoint Security, Group Policy, Data Sharing, Compliance Management, Information Management, Cloud Management, Productivity Software, Document Management, System Configuration, Calendar Management, Cloud Security, User Accounts, User Provisioning, Collaborative Software, Enterprise Application Management, File Management, Email Security
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Resilience, Overcoming Obstacles, Empowerment, Courage, Growth Mindedness, Personal Development, Cognitive flexibility, Personal Integrity, Self-Awareness, Compassion, Empathy, Meditation & Breathwork, Stress Management, Habit Formation, Mental Health, Decision Making
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Retrieval-Augmented Generation, LLM Application, Natural Language Processing, Text Mining, Data-Driven Decision-Making, Usability Testing, Embeddings, Usability, Unstructured Data, Model Evaluation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Fine-tuning, Model Evaluation, Context Engineering, LLM Application, Token Optimization, Large Language Modeling, Hugging Face, Transfer Learning, Model Optimization, Model Training, Context Management
Beginner · Course · 1 - 3 Months

Harvard Business Review
Skills you'll gain: Diversity and Inclusion, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Personal Integrity, Business Ethics, Ethical Standards And Conduct, Trustworthiness, Cultural Diversity, Workplace inclusivity, Decision Making, Strong Work Ethic, People Management, Courage, Cultural Sensitivity, Accountability, Advocacy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Model Training, MLOps (Machine Learning Operations), Software Visualization, Dashboard Creation, Grafana, Code Reusability, Performance Metric, Data Pipelines, Performance Analysis, Collaborative Software
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Kubernetes, Load Balancing, Cloud-Native Computing, Application Deployment, Google Cloud Platform, Containerization, Performance Stress Testing, DevOps, Performance Testing, Routing Protocols, Cloud Infrastructure
Intermediate · Project · Less Than 2 Hours