IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Email Marketing, Campaign Management, Campaign Planning, Marketing Planning, Promotional Materials, Target Audience, Workflow Management, Direct Marketing, Content Creation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Smart Goals, Marketing Effectiveness, Goal Setting, Campaign Planning, Marketing Planning, Marketing Strategies, Data-Driven Marketing, Key Performance Indicators (KPIs), Performance Measurement, Web Analytics, Accountability
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Project Closure, Earned Value Management, Project Planning, Stakeholder Engagement, Agile Project Management, Project Controls, Work Breakdown Structure, Stakeholder Management, Project Risk Management, Project Management, Project Performance, Project Coordination, Project Management Life Cycle, Business Planning, Cost Estimation, Project Scoping, Budget Management, Risk Management, Resource Management, Scheduling
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Non-Verbal Communication, Rapport Building, Constructive Feedback, Presentations, Public Speaking, Communication, Virtual Teams, Interpersonal Communications, Professionalism, Composure, Professional Development, Communication Strategies, Greeting Customers, Branding
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Algorithms, Theoretical Computer Science, Data Structures, Computational Thinking, Analysis, Performance Tuning, Memory Management, Scalability
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Statistical Hypothesis Testing, A/B Testing, Quantitative Research, Data-Driven Decision-Making, Customer Analysis, Statistical Methods, Market Research, Statistical Software, Statistical Analysis, Statistical Reporting, Business Analytics, Market Analysis, Probability & Statistics, Customer Insights, Statistical Inference, Analytics, Data Analysis, Descriptive Statistics, Data Analysis Software, Spreadsheet Software
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Sales Pipelines, Sales Presentation, Sales Presentations, Storytelling, Sales Development, Sales Process, Persuasive Communication, Active Listening, Product Demonstration, B2B Sales, Sales, Consultative Selling, Selling Techniques, Consultative Approaches, Influencing, Meeting Facilitation, Customer Engagement, Proposal Development, Discussion Facilitation, Stakeholder Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microservices, Site Reliability Engineering, Failure Analysis, Distributed Computing, AI Enablement, Middleware, Failure Mode And Effects Analysis, Continuous Monitoring, Risk Management Framework, Performance Tuning, Dependency Analysis, Performance Metric, Performance Analysis, Application Performance Management, System Monitoring, Service Level, Authentications
Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Engineering Drawings, Architectural Drawing, Computer-Aided Design, Drafting and Engineering Design, Engineering Documentation, Technical Documentation, Plot (Graphics), Data Sharing, File Management, Scalability, Cloud Storage, Design Elements And Principles
Intermediate · Course · 1 - 3 Months

Chris Croft Training
Skills you'll gain: Employee Coaching, Performance Appraisal, People Management, Matrix Management, Team Motivation, Leadership Studies, Productivity, Telecommuting, Professional Development, Performance Review, People Development, Business Leadership, Drive Engagement, Empowerment
Beginner · Course · 3 - 6 Months

Skills you'll gain: AI Enablement, Business Marketing, Sales Prospecting, Business Strategy, Prospecting and Qualification, Sales Process, Key Performance Indicators (KPIs), Brainstorming, AI Integrations, Business Communication, Business Technologies, Human Resources Management and Planning, Workforce Planning, Team Building, Cost Reduction, Customer Support
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Delegation Skills, Team Performance Management, Performance Appraisal, Goal Setting, Performance Review, Performance Management, Accountability, Accountability Frameworks, Employee Performance Management, Performance Analysis, Expectation Management, Business Priorities, Performance Measurement, Constructive Feedback, Key Performance Indicators (KPIs), Resource Allocation, Collaborative Software, Power BI, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks