IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

John Wiley & Sons
Skills you'll gain: Engineering Drawings, Architectural Drawing, Computer-Aided Design, Drafting and Engineering Design, Engineering Documentation, Technical Documentation, Plot (Graphics), Data Sharing, File Management, Scalability, Cloud Storage, Design Elements And Principles
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud Deployment, Application Deployment, Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Amazon Web Services, Infrastructure as Code (IaC), Cloud Computing Architecture, Performance Tuning, Cloud-Native Computing, AWS CloudFormation, Cloud Management, Cloud Solutions, IT Automation, Security Controls, Cloud Security, Encryption
Advanced · Course · 1 - 3 Months

Skills you'll gain: Virtual Networking, Remote Access Systems, Hardening, Package and Software Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, AI Workflows, AI Orchestration, Salesforce, Agentic Workflows, Generative AI Agents, AI Integrations, Agentic systems, Responsible AI, Artificial Intelligence, Coordinating, AI Security, Coordination, Software Testing, Performance Testing, Enterprise Architecture, Customer Relationship Management (CRM) Software, Model Evaluation, Application Lifecycle Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Preprocessing, Computer Vision, Image Analysis, Model Training, Data Transformation, NumPy, Color Theory
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Tidyverse (R Package), Model Evaluation, Data Visualization, Clinical Data Management, Statistical Visualization, Data Preprocessing, Data Visualization Software, Model Deployment, Exploratory Data Analysis, Data Manipulation, Data Wrangling, Model Training, Predictive Modeling, Model Optimization, R Programming, Data Processing, R (Software), Ggplot2, Predictive Analytics, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: User Feedback, Customer experience improvement, Customer Service, Customer Insights, Customer Relationship Building, Constructive Feedback, Customer Retention, Customer Engagement, Customer experience strategy (CX), Customer Advocacy, Surveys, Emotional Intelligence, Business Intelligence, Service Management, Business Strategies, Growth Strategies, Business, Business Management, IT Service Management, Culture
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Sprint Planning, Jira (Software), Scrum (Software Development), User Story, Meeting Facilitation, Backlogs, Agile Methodology, Project Planning, Project Estimation, Agile Project Management, Estimation, Agile Product Development, Agile Software Development, Collaborative Software, Work Breakdown Structure, Product Requirements, Workflow Management, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Delegation Skills, Team Performance Management, Performance Appraisal, Goal Setting, Performance Review, Performance Management, Accountability, Accountability Frameworks, Employee Performance Management, Performance Analysis, Expectation Management, Business Priorities, Performance Measurement, Constructive Feedback, Key Performance Indicators (KPIs), Resource Allocation, Collaborative Software, Power BI, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Data Presentation, Pivot Tables And Charts, Spreadsheet Software, Data Literacy, Data-Driven Decision-Making, Data Analysis, Data Cleansing, Data Wrangling, Data Synthesis, Financial Data, Analysis, Expense Management, Data Transformation, Cost Reduction, Cost Management, Data Management, Data Preprocessing, Financial Reporting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Lending and Underwriting, Loan Origination, Commercial Lending, Loan Documentation, Consumer Lending, General Lending, Banking, Commercial Banking, Loans, Credit Risk, Bank Regulations, Financial Analysis, Due Diligence, Financial Statements, Compliance Management, Financial Statement Analysis, Business Risk Management, Regulatory Compliance, Risk Management, Risk Management Framework
★ 4.8 (13) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Descriptive Statistics, Data Literacy, Data Analysis, Descriptive Analytics, Exploratory Data Analysis, Data Presentation, Statistical Visualization, Statistical Reporting, Data Transformation, Statistics, Data Visualization Software, Data Storytelling, Statistical Methods, Technical Communication, Statistical Analysis
Intermediate · Course · 1 - 4 Weeks