IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Illinois Tech
Skills you'll gain: Microsoft Windows, Operating System Administration, Command-Line Interface, Operating Systems, Desktop Support, System Configuration, Systems Administration, IT Automation, OS Process Management, General Networking, Graphical Tools
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Network Security, Network Protocols, TCP/IP, Cloud Computing, Firewall, Cloud Services, General Networking, Networking Hardware, Network Architecture, OSI Models, Microsoft Azure, Computer Networking, Network Infrastructure, Network Monitoring, Software As A Service, Virtualization
Beginner · Course · 1 - 3 Months

Skills you'll gain: Network Troubleshooting, Incident Response, Technical Support and Services, Cybersecurity, Incident Management, Cyber Attacks, Security Management, Cyber Security Policies, Cyber Security Strategy, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Cyber Risk
Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Business Process Management, Business Process, IT Management, Process Management, Business Process Improvement, Operations Management, Continuous Improvement Process, Information Technology, Information Systems, Business Operations, Managed Services, Information Technology Operations, Enterprise Resource Planning, Quality Management, Customer Relationship Management, IT Infrastructure, Management Information Systems, Customer Relationship Management (CRM) Software, Business Software, Business Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Computing Platforms
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Cloud Management, Cloud Services, Cyber Attacks, Cybersecurity, Help Desk Support, System Support, Computer Security Awareness Training, End User Training and Support, Network Support, Cloud Storage, Network Troubleshooting, Computer Hardware, Customer Service, General Networking, Data Storage, Identity and Access Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Business Relationship Management, Hospitality Services, Practice Management, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, Process Optimization, People Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Information Systems Security, Information Technology, Security Software, Malware Protection, Data Security, Encryption, Security Awareness, Endpoint Security, Authentications, Patch Management, Technical Support, Firewall, Data Integrity
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Telehealth, Patient Safety, Health Technology, Medical Equipment and Technology, Help Desk Support, Technical Support, Information Technology Operations, Health Care, Issue Tracking, Network Support, Change Control, Medical Devices, Electronic Medical Record, Change Requests, Disaster Recovery, Technical Documentation, Accident Prevention, Software Installation, General Networking
Mixed · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Network Troubleshooting, Help Desk Support, System Configuration, Computer Hardware, Networking Hardware, Hardware Troubleshooting, Technical Support and Services, Technical Support, Peripheral Devices, System Support, Desktop Support, General Networking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Command-Line Interface, Network Troubleshooting, TCP/IP, Wireless Networks, Local Area Networks, System Support, Linux Commands, Desktop Support, Network Monitoring, Virtual Private Networks (VPN), Operating System Administration, Network Administration, Dynamic Host Configuration Protocol (DHCP), Hardware Troubleshooting, Network Infrastructure, General Networking, VPN Clients, Network Protocols, Remote Access Systems, Network Routers
Beginner · Course · 1 - 3 Months

Pearson
Skills you'll gain: Git (Version Control System), Containerization, Bash (Scripting Language), Version Control, Linux Administration, Linux Servers, Linux, Linux Commands, Docker (Software), Shell Script, Ansible, Kubernetes, Configuration Management, Application Deployment, Servers, Systems Administration, Software Configuration Management, Command-Line Interface, Public Key Infrastructure
Intermediate · Course · 1 - 4 Weeks