IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Fine-tuning, Model Evaluation, Context Engineering, LLM Application, Token Optimization, Large Language Modeling, Hugging Face, Transfer Learning, Model Optimization, Model Training, Context Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: 3D Assets, Computer Graphics, Visualization (Computer Graphics), Computer Graphic Techniques, Graphical Tools, Model Optimization, User Interface (UI)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Salesforce, Business Process Automation, Agentic Workflows, Generative AI Agents, AI Enablement, Salesforce Development, AI Workflows, Agentic systems, Automation, AI Product Strategy, Business Workflow Analysis, Process Optimization, Workflow Management, AI Integrations, Customer experience improvement, Scalability, Organizational Change, Performance Measurement, Business Metrics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Protocols, Collaborative Software, Dynamic Host Configuration Protocol (DHCP), Session Initiation Protocols, Network Planning And Design, Network Routing, System Configuration, Telecommunications, Network Troubleshooting, Control Panels, Configuration Management, Network Performance Management, Cloud Management, Communication Systems, Service Level, Enterprise Application Management, User Accounts, Digital Communications, Software Installation
Intermediate · Course · 3 - 6 Months

Logical Operations
Skills you'll gain: Microsoft Word, Microsoft 365, Document Management, Productivity Software, Microsoft Windows, Business Writing, Writing and Editing, Web Content, Technical Documentation, Writing, Report Writing, Content Management, Collaborative Software, Business Process Automation, Editing, Productivity, Collaboration, Business Communication, Web Content Accessibility Guidelines
Mixed · Course · 1 - 3 Months

Skills you'll gain: Penetration Testing, Vulnerability Scanning, Exploitation techniques, Cyber Security Assessment, Security Testing, Vulnerability Assessments, Mobile Security, Cloud Security, Network Security
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Azure Active Directory, Endpoint Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kanban Principles, Collaborative Software, Diagram Design, Project Management, Issue Tracking, Query Languages
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Diagram Design, Data Visualization, Brainstorming, Business Software, User Accounts, Collaborative Software, Project Planning, Data Analysis
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Lead Generation, Customer Relationship Management, Sales Development, Customer Data Management, Return On Investment, Salesforce, Data Management, Data Entry, Data Strategy
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Angular, Responsive Web Design, HTML and CSS, Web Design and Development, JavaScript Frameworks, Web Applications, Hypertext Markup Language (HTML)
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Slack (Software), Collaborative Software, Productivity Software, Business Software, Systems Integration, Business Communication, Team Management, User Accounts, Marketing Communications
Beginner · Guided Project · Less Than 2 Hours