IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Northeastern University
Skills you'll gain: Scope Management, Requirements Management, Agile Software Development, Project Scoping, Project Documentation, IT Management, Change Control, Agile Project Management, Project Planning, Agile Methodology, Strategic Planning, Project Management Life Cycle, Information Technology, Project Management, Business Planning, Agile Product Development, Change Requests, Business Requirements
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: CI/CD, Continuous Integration, Jenkins, Continuous Deployment, Dashboard Creation, Devops Tools, User Accounts, Configuration Management, Identity and Access Management, Application Programming Interface (API), Authorization (Computing)
Intermediate · Guided Project · Less Than 2 Hours

Pearson
Skills you'll gain: C and C++, C++ (Programming Language), Code Reusability, Memory Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Unity Engine, User Interface (UI), 3D Assets, Virtual Environment, Game Design, User Interface (UI) Design, Video Game Development, Debugging, Animation and Game Design, Computer Graphics, Interactive Design, Environment, Design, Interactive Learning, Scripting, Visual Design, Mechanics
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Java Programming, Command-Line Interface, Application Deployment, Build Tools, Service Oriented Architecture, Package and Software Management, Dependency Analysis, Service Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Infrastructure, Cloud Computing, Cloud Hosting, Cloud Platforms, Google Cloud Platform, Cloud Deployment, Cloud Solutions, Cloud API, Hybrid Cloud Computing, Cloud Management, Cloud-Native Computing, Application Programming Interface (API), Digital Transformation, Cloud Applications, Infrastructure Architecture, Multi-Cloud, API Gateway, Serverless Computing, IT Infrastructure
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: AI Security, Threat Modeling, IT Security Architecture, Security Engineering, Security Architecture Review, Security Requirements Analysis, Threat Management, Data Flow Diagrams (DFDs), Security Controls, Data Security, Key Management, Cloud Management, Software Documentation, Managed Services, Risk Analysis, Authentications, Technical Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Deployment, Security Information and Event Management (SIEM), Google Cloud Platform, User Provisioning, Concept Of Operations, Authentications, IT Security Architecture, UI Components, Cloud Management, Cyber Operations, User Interface (UI), Multi-Tenant Cloud Environments, Identity and Access Management, Threat Detection
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Security, Cyber Threat Intelligence, DevSecOps, Security Information and Event Management (SIEM), AI Integrations, Agentic Workflows, IT Automation, Cybersecurity, Cyber Security Assessment, Threat Detection, AI Workflows, Model Deployment, Incident Response, ChatGPT, OpenAI API, OpenAI, Malware Protection, Cloud Security
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Banking, Project Finance, Banking Services, Cash Management, Commercial Banking, Commercial Lending, Working Capital, Corporate Finance, Lending and Underwriting, Loans, Financial Services, Relationship Management, Financial Management, Financial Analysis, Corporate Strategy, Cash Flows, Customer Relationship Management, Environmental Social And Corporate Governance (ESG), Business Relationship Management, Hedge Accounting
★ 5 (11) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Customer experience improvement, Personalized Service, Generative AI, Customer Insights, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, HubSpot CRM, Responsible AI, Business Process Automation, Analytics, Workflow Management, Automation
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Timelines, Peer Review, Microsoft Visio, User Feedback, Project Schedules, Milestones (Project Management), Collaborative Software, Editing, Microsoft PowerPoint, Diagram Design, Data Visualization, Constructive Feedback, Presentations, Project Documentation, Document Management, Verification And Validation
Advanced · Course · 1 - 3 Months