IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Search Engine Optimization, Search Engine Marketing, Web Analytics, Content Optimization, Keyword Research, Content Performance Analysis, Digital Analysis, Marketing Analytics, Content Strategy, Strategic Prioritization, Business Metrics, Business Priorities, Prioritization, Competitive Analysis, Gap Analysis, Market Opportunities
Beginner · Course · 1 - 4 Weeks
Madecraft
Skills you'll gain: Smart Goals, Goal Setting, Overcoming Obstacles, Decision Making, Self-Awareness, Accountability, Visionary, Personal Development, Accountability Frameworks, Professional Development, Follow Through, Prioritization, Honesty, Planning, Curiosity
Beginner · Course · 1 - 3 Months

Technical University of Denmark (DTU)
Skills you'll gain: Laboratory Testing, Quality Assurance, Infection Control, Microbiology, Infectious Diseases, Diagnostic Tests, Bioinformatics, Medical Laboratory, Molecular, Cellular, and Microbiology, Clinical Laboratory Science, Epidemiology, Public Health and Disease Prevention, Public Health, Pharmacology, Health Policy, Molecular Biology
Intermediate · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Unit Testing, Data Structures, Java, Java Programming, Software Testing, Program Development, Performance Tuning, Algorithms, Performance Testing, Object Oriented Programming (OOP), Theoretical Computer Science
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Generative AI, Microsoft Copilot, Responsible AI, AI Workflows, AI literacy, Workflow Management, Microsoft 365, Business Workflow Analysis, Decision Intelligence, Data Loss Prevention, Microsoft Teams, Data Ethics, Productivity Software, Data Validation, Legal Risk, Verification And Validation, Accountability, Auditing
Beginner · Course · 1 - 3 Months

University of Arizona
Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Brand Loyalty, Customer Insights, User Feedback, Customer Engagement, Customer experience strategy (CX), Customer experience improvement, Customer Analysis, Strategic Thinking, User Research, Relationship Management, Consumer Behaviour, Business Strategy, Entrepreneurship, Active Listening
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Market Research, Data-Driven Marketing, Marketing Automation, Market Intelligence, Marketing Strategies, Marketing Operations, Competitive Intelligence, Decision Intelligence, Customer Insights, Marketing Planning, Campaign Planning, AI Integrations, Competitive Analysis, Research Reports, Model Evaluation, Data Synthesis, Trend Analysis, Cost Benefit Analysis
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Animations, Post-Production, Motion Graphics, Photo/Video Production and Technology, Scripting, 3D Assets, 3D Modeling, Scripting Languages, Python Programming, Editing, Timelines, Simulations, Game Design, Design, Design Elements And Principles
Intermediate · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: AutoCAD, Computer-Aided Design, Technical Drawing, Engineering Drawings, Architectural Drawing, Design Software, Plot (Graphics), Graphical Tools, User Interface (UI), Command-Line Interface, Digital Design, UI Components, Design and Product, Design Elements And Principles, Systems Of Measurement
Beginner · Course · 1 - 3 Months

Sage Publications
Skills you'll gain: Customer Relationship Management, Customer Relationship Building, Marketing Management, Environmental Social And Corporate Governance (ESG), Promotional Strategies, Marketing Operations, Marketing Effectiveness, Campaign Planning, Plan Execution, Promotions and Campaigns, Marketing and Public Relations, Strategic Marketing, Marketing Planning, Supply Chain, Customer Engagement, Customer Retention, Marketing Strategies, Customer Service, Advertising, Probability Distribution
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Mechanics, Torque (Physics), Physics, Problem Solving, Mechanical Engineering, Calculus, Graphing, Physical Science, Mathematical Modeling, Integral Calculus, Algebra, Applied Mathematics, Trigonometry
Intermediate · Specialization · 1 - 3 Months

Case Western Reserve University
Skills you'll gain: Digital Transformation, Design Thinking, Innovation, Digital Assets, Business Transformation, Human Centered Design, Digital Design, Digital Publishing, Systems Architecture, Enterprise Architecture, Business Modeling, Organizational Change, Organizational Structure, Experience Design, Business Logic, Performance Metric
Beginner · Course · 1 - 4 Weeks