IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California San Diego
Skills you'll gain: Unit Testing, Data Structures, Java, Java Programming, Software Testing, Program Development, Performance Tuning, Algorithms, Performance Testing, Object Oriented Programming (OOP), Theoretical Computer Science
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Generative AI, Microsoft Copilot, Responsible AI, AI Workflows, AI literacy, Workflow Management, Microsoft 365, Business Workflow Analysis, Decision Intelligence, Data Loss Prevention, Microsoft Teams, Data Ethics, Productivity Software, Data Validation, Legal Risk, Verification And Validation, Accountability, Auditing
Beginner · Course · 1 - 3 Months

Sage Publications
Skills you'll gain: Business Ethics, Leadership, Ethical Standards And Conduct, Education and Training, Initiative and Leadership, Leadership and Management, Instructional Strategies, Dealing With Ambiguity, Professional Development, Complex Problem Solving, Educational Materials, Problem Solving, Critical Thinking and Problem Solving, Rapport Building, Performance Management
Beginner · Course · 1 - 3 Months

ISC2
Skills you'll gain: Security Controls, Governance, Cybersecurity, Information Assurance, Risk Management Framework, Cyber Security Policies, Cyber Governance, Security Management, Data Ethics, Cyber Risk, Data Governance, Security Awareness
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, AI Product Strategy, Generative AI, Prompt Engineering Tools, Responsible AI, Business Writing, AI literacy, Business Correspondence, Business Communication, Google Gemini, ChatGPT, Decision Intelligence, Strategic Thinking, Business Strategy, Report Writing, Key Performance Indicators (KPIs), LLM Application, Data Ethics, Writing, AI Security
Beginner · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Sociology, Social Sciences, Social Impact, Culture, Social Justice, Socioeconomics, Social Determinants Of Health, Public Policies, Behavioral Economics, Surveys, Program Evaluation, Game Theory, Qualitative Research, Data Collection, Survey Creation, Research
Beginner · Course · 1 - 4 Weeks

University of Arizona
Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Brand Loyalty, Customer Insights, User Feedback, Customer Engagement, Customer experience strategy (CX), Customer experience improvement, Customer Analysis, Strategic Thinking, User Research, Relationship Management, Consumer Behaviour, Business Strategy, Entrepreneurship, Active Listening
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Animations, Post-Production, Motion Graphics, Photo/Video Production and Technology, Scripting, 3D Assets, 3D Modeling, Scripting Languages, Python Programming, Editing, Timelines, Simulations, Game Design, Design, Design Elements And Principles
Intermediate · Course · 1 - 3 Months

Sage Publications
Skills you'll gain: Customer Relationship Management, Customer Relationship Building, Marketing Management, Environmental Social And Corporate Governance (ESG), Promotional Strategies, Marketing Operations, Marketing Effectiveness, Campaign Planning, Plan Execution, Promotions and Campaigns, Marketing and Public Relations, Strategic Marketing, Marketing Planning, Supply Chain, Customer Engagement, Customer Retention, Marketing Strategies, Customer Service, Advertising, Probability Distribution
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Mechanics, Torque (Physics), Physics, Problem Solving, Mechanical Engineering, Calculus, Graphing, Physical Science, Mathematical Modeling, Integral Calculus, Algebra, Applied Mathematics, Trigonometry
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: PyTorch (Machine Learning Library), Fine-tuning, Convolutional Neural Networks, Deep Learning, Natural Language Processing, Embeddings, Hugging Face, Computer Vision, Supervised Learning, Classification Algorithms, Data Preprocessing, Predictive Modeling, Machine Learning, Data Processing, Artificial Intelligence and Machine Learning (AI/ML), Statistical Methods, Probability & Statistics, Machine Learning Algorithms
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Enterprise Architecture, Systems Architecture, OAuth, Enterprise Modeling, Solution Architecture, Data Architecture, Authentications, Software Architecture, Service Oriented Architecture, Process Modeling, Process Driven Development, .NET Framework, Authorization (Computing), Middleware, Single Sign-On (SSO), Systems Design, Data Management, Data Governance, API Design, Scalability
Intermediate · Course · 1 - 3 Months