IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Rice University
Skills you'll gain: Project Scoping, Communication Planning, Cost Management, Scope Management, Project Estimation, Project Schedules, Earned Value Management, Scheduling, Team Management, Quality Assurance, Stakeholder Management, Work Breakdown Structure, Risk Management, Organizational Structure, Procurement, Project Risk Management, Project Documentation, Requirements Management, Project Management, Planning
Beginner · Specialization · 3 - 6 Months

Infosec
Skills you'll gain: Apple iOS, iOS Development, Open Web Application Security Project (OWASP), Swift Programming, Role-Based Access Control (RBAC), Vulnerability Assessments, Mobile Security, Software Testing, Mobile Development, Secure Coding, Authentications, Unit Testing, Application Security, Encryption, Security Testing, IT Security Architecture, Network Security, Application Programming Interface (API), Authorization (Computing), Mobile Development Tools
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: User Feedback, Stakeholder Communications, Surveys, Stakeholder Management, Performance Metric, Data Presentation, Change Management, Business Transformation, Communication, Organizational Change, Data-Driven Decision-Making, Agile Project Management, Communication Strategies, Key Performance Indicators (KPIs), Data Analysis, Case Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Multiprotocol Label Switching, Routing Protocols, Network Routing, Network Troubleshooting, Network Performance Management, Network Routers, Network Infrastructure, Network Planning And Design, Computer Networking, Network Protocols, Network Engineering, Network Model, Telecommunications, Verification And Validation
Intermediate · Course · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Public Speaking, Presentations, Verbal Communication Skills, Storytelling, Drive Engagement, Communication, Persuasive Communication, Sales Presentations, Non-Verbal Communication, Business Writing, Rapport Building, Composure, Adaptability, Creativity
Beginner · Course · 1 - 4 Weeks

Packt
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Matplotlib, NumPy, Pandas (Python Package), Model Evaluation, Data Preprocessing, Regression Analysis, Scikit Learn (Machine Learning Library), Data Manipulation, Machine Learning, Feature Engineering, Exploratory Data Analysis, Applied Machine Learning, Supervised Learning, Python Programming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Apple iOS, Open Web Application Security Project (OWASP), Swift Programming, Mobile Security, Mobile Development, Secure Coding, IT Security Architecture, Application Security, Data Validation, Vulnerability Assessments, Cryptography, Application Programming Interface (API), JSON
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Word, Microsoft Office, Excel Macros, Microsoft Windows, Productivity Software, Document Management, Writing and Editing, Computer Literacy, Business Writing, Technical Documentation, Web Content, Proofreading, Collaborative Software, Writing, Collaboration, Editing, Web Content Accessibility Guidelines, Report Writing, Business Communication, Productivity
Beginner · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Tableau Software, Data Visualization Software, Data Storytelling, Data Analysis, Report Writing, Spreadsheet Software, Data Visualization, Dashboard, Trend Analysis, Interactive Data Visualization, Data Presentation, Microsoft Excel, Statistical Analysis, Predictive Analytics, Data Transformation, Microsoft Office, Microsoft PowerPoint, Productivity Software, Forecasting, Data Management
Beginner · Specialization · 3 - 6 Months
Scrum Alliance
Skills you'll gain: User Story, Agile Product Development, Team Building, Team Management, Agile Methodology, Agile Project Management, User Research, Agile Software Development, Product Management, Organizational Change, Continuous Improvement Process, Project Management, Change Management
Beginner · Course · 1 - 3 Months

CertNexus
Skills you'll gain: Internet Of Things, Business Planning, Project Planning, Information Technology, Systems Development Life Cycle, Software Development Life Cycle, Technology Strategies, Business Solutions, Emerging Technologies, Cloud Computing, Technology Solutions, Business Strategy, Cybersecurity, Operations, Risk Management, Software Development, Operational Efficiency, Prototyping
Mixed · Course · 1 - 4 Weeks