IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Classification And Regression Tree (CART), Decision Tree Learning, Supervised Learning, Predictive Modeling, Risk Modeling, Financial Data, Predictive Analytics, Statistical Machine Learning, Applied Machine Learning, Workflow Management, Data Validation, Machine Learning Methods, Data Preprocessing, Data Ethics, Model Evaluation, Process Driven Development, Model Training, Business Reporting, Responsible AI, Performance Reporting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Foundry, Platform As A Service (PaaS), Cloud Deployment, DevOps, Cloud-Native Computing, Application Deployment, Cloud Platforms, Docker (Software), Containerization, Cloud Applications, Continuous Deployment, Cloud Services, Release Management, Scalability, Service Management
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Technical Communication, LLM Application, Debugging, Root Cause Analysis, Pandas (Python Package), Large Language Modeling, Retrieval-Augmented Generation, Business Metrics, Data Analysis, Analysis, Data Manipulation, Generative AI, Artificial Intelligence, Correlation Analysis
Intermediate · Course · 1 - 4 Weeks

Whizlabs
Skills you'll gain: Amazon Web Services, Virtual Networking, Network Architecture, Virtual Private Networks (VPN), Cloud Infrastructure, Amazon Elastic Compute Cloud, Load Balancing, Network Routing, Hybrid Cloud Computing, Network Security, File Transfer Protocol (FTP), Data Migration, Data Import/Export
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Security Strategy, Endpoint Security, Zero Trust Network Access, Cybersecurity, Cyber Governance, Cyber Attacks, Incident Response, Endpoint Detection and Response, Incident Management, Cyber Security Policies, Security Management, Security Strategy, Identity and Access Management, Disaster Recovery, Cyber Risk, AI Security, Data Security, Cyber Threat Hunting, Security Controls, Security Awareness
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Configuration Management, Experimentation, Software Documentation, Software Versioning, Software Configuration Management, Collaborative Software, Workflow Management, Development Environment
Intermediate · Course · 1 - 4 Weeks

Sage Publications
Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Event Marketing, Event Management, Risk Management, Risk Management Framework, Events and Conferences, Project Coordination, Stakeholder Analysis, Project Management, Project Risk Management, Cultural Sensitivity, Intercultural Competence, Marketing Strategies, Hospitality, Event Planning, Strategic Marketing, Marketing Strategy and Techniques, Planning, Finance
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Auditing, Financial Auditing, Excel Formulas, Version Control, Financial Modeling, Microsoft Excel, Model Evaluation, Change Control, Audit Planning, Financial Data, Analysis, Dependency Analysis, Case Studies, Performance Analysis, Technical Documentation, Performance Metric
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Project Management Office (PMO), Project Management Life Cycle, Operational Excellence, Resource Allocation, Workflow Management, Project Portfolio Management, Operational Efficiency, Project Management, Planning, Capacity Management, Organizational Strategy, Portfolio Management, Operations, Governance, Scheduling, Event Monitoring, Reliability, Coordination, Accountability, Decision Making
Mixed · Course · 1 - 4 Weeks

Special Competitive Studies Project
Skills you'll gain: Large Language Modeling, Responsible AI, LLM Application, AI Integrations, Google Gemini, Data Ethics, Artificial Intelligence, AI Workflows, Gemini, AI literacy, Governance, ChatGPT, Public Administration, Generative AI, Decision Intelligence, Human Machine Interfaces, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Threat Modeling, Data Visualization, Data Presentation, AI Security, Interactive Data Visualization, A/B Testing, Threat Management, Open Web Application Security Project (OWASP), Secure Coding, Application Security, Responsible AI, System Monitoring, MLOps (Machine Learning Operations), Analytics, Data Governance, Application Programming Interface (API), Vulnerability Assessments, Cyber Governance, Data Processing, Data Management
Intermediate · Course · 1 - 3 Months
Madecraft
Skills you'll gain: Professional Networking, Productivity, Time Management, Social Media Strategy, Relationship Building, Social Media, Growth Mindedness, Resilience, Negotiation, LinkedIn, Customer Relationship Management, Social Media Marketing, Positivity, Employee Engagement, Sales Prospecting, Prioritization, Overcoming Obstacles, Empowerment, Professional Development, Personal Development
Beginner · Specialization · 3 - 6 Months