IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Robotic Process Automation, Data Manipulation, Email Automation, Web Scraping, User Interface (UI), Business Process Automation, Automation, UI Components, Human Computer Interaction, Context Management, Network Protocols, Data Import/Export, Software Development Tools, Data Management, Process Modeling, Computing Platforms, Package and Software Management, Programming Principles, Document Management, Spreadsheet Software
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Visualforce, Salesforce Development, Salesforce, Application Development, Salesforce Object Query Language (SOQL), Restful API, Application Programming Interface (API), Web Services, Data Modeling, API Testing, Javascript, Data Access, SQL, Programming Principles
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Docker (Software), Containerization, Microservices, Spring Boot, Restful API, Spring Framework, Data Persistence, Systems Architecture, Software Architecture, Software Design, Distributed Computing, Development Testing, Software Design Patterns, Software Documentation, Software Testing, API Testing, Java Programming, API Design, Apache Kafka, Persistence
Intermediate · Course · 1 - 3 Months

Goodwill Industries International
Skills you'll gain: Constructive Feedback, Interviewing Skills, Communication, Coaching, Accountability, Virtual Teams, Professional Development, Client Support, Diversity Equity and Inclusion Initiatives, Trustworthiness, Workforce Development, Recruitment, Ethical Standards And Conduct, Client Services, Relationship Management, Talent Pipelining, Rapport Building, Telecommuting, Needs Assessment, Employee Onboarding
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

The University of Edinburgh
Skills you'll gain: Culture, Sensory Systems Analysis, Positive Behavior Support, Behavior Management, Scientific Methods, Behavioral Management, Caregiving, Non-Verbal Communication, Ethical Standards And Conduct, Science and Research, Research, Biology
Mixed · Course · 1 - 3 Months

Sage Publications
Skills you'll gain: Human Resource Management, Human Resources, Human Resources Management and Planning, Human Resource Strategy, Human Capital, People Analytics, Human Resources Information System (HRIS), HR Tech, Human Resource Policies, Business Ethics, Workforce Development, Workforce Planning, Employee Relations, Performance Management, Organizational Strategy, Employee Performance Management, Strategic Leadership, Ethical Standards And Conduct, Employee Engagement, Talent Acquisition
Beginner · Course · 1 - 3 Months

Chegg Skills
Skills you'll gain: Prompt Engineering, Data Ethics, ChatGPT, Productivity, AI literacy, Business Writing, Writing, Writing and Editing, Artificial Intelligence, Calendar Management, Prioritization, Generative AI, Design Thinking, Prototyping, User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, User Research, User Interface (UI) Design, Web Design
Beginner · Specialization · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: Trustworthiness, Organizational Leadership, Relationship Building, Rapport Building, Drive Engagement, Team Leadership, Leadership Studies, Team Building, Strategic Leadership, Business Leadership, Personal Integrity, Leadership Development, Leadership, Team Motivation, Leadership and Management, Organizational Effectiveness, Teamwork, Honesty, Team Management, Accountability
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Learning Strategies, Human Learning, Learning Theory, Psychology
Beginner · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Trustworthiness, Healthcare Ethics, Patient Evaluation, Simulations, Virtual Environment, Constructive Feedback, Communication Strategies
Intermediate · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Visionary, Initiative and Leadership, Strategic Leadership, Organizational Leadership, Leadership, Leadership Development, Drive Engagement, Business Transformation, Business Leadership, Organizational Change, Innovation, Leadership and Management, Workplace inclusivity, Team Leadership, Proactivity, Stakeholder Engagement, Influencing, Collaboration, Team Motivation, Team Management
Beginner · Course · 1 - 4 Weeks