IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Authentications, Hardening, DevSecOps, Key Management, Data Security, Cloud Security, Security Management, Security Controls, Encryption, Authorization (Computing), Identity and Access Management, Server Administration, System Configuration, Data Storage
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Application Programming Interface (API), Restful API, Software Development Tools, Software Design, Scenario Testing, Software Documentation, Mockups, Web Services, Software Versioning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Patient Communication, Active Listening, Medical Office Procedures, Patient Coordination, Patient-centered Care, Care Coordination, Trustworthiness, Health Care Administration, Verbal Communication Skills, Empathy, Concision, Communication Strategies, Verbal Strategic Communication, Patient Safety, Communication, Professionalism, Relationship Building, Clinical Documentation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Clinic Management Systems, Practice Management Software, End User Training and Support, Medical Practice Management Software, Health Care Administration, Health Administration, Data Integration, Technical Support and Services, Systems Integration, Data Access, Dataflow
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Software Versioning, Release Management, Software Configuration Management, Software Installation, Code Review, System Configuration
Beginner · Course · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, Product Support, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Record Keeping, Issue Tracking, Personally Identifiable Information, Incident Management
Beginner · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Network Performance Management, Wireless Networks, Network Infrastructure, Wide Area Networks, Network Planning And Design, Software-Defined Data Center (SDDC), Local Area Networks, Network Protocols, Software-Defined Networking, Computer Networking, Service Level, Telecommunications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Multi-Cloud, AI Security, Enterprise Architecture, Cloud Computing Architecture, Security Architecture Review, Capacity Management, Cloud Platforms, Solution Architecture, Systems Architecture, Cloud Infrastructure, Infrastructure Architecture, Cloud Services, Artificial Intelligence and Machine Learning (AI/ML), Scalability, CI/CD, Infrastructure As A Service (IaaS), Capacity Planning, Systems Analysis, Security Controls, Blueprinting
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Performance Tuning, Disaster Recovery, VMware ESX Servers, vCenter Server Management, vSphere DRS & HA, vCenter Server, System Support, System Monitoring, Virtual Machines, IT Infrastructure, Virtualization, Patch Management, Debugging, Problem Management, Maintainability, Data Migration, IT Automation
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Call Center Experience, Performance Metric, Performance Measurement, Self Service Technologies, Amazon Web Services, Customer experience improvement, No-Code Development, Process Design
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Site Reliability Engineering, Continuous Delivery, DevOps, Safety Culture, Continuous Integration, Service Level, CI/CD, Culture Transformation, Performance Measurement, People Development, Performance Metric, Organizational Change, Cross-Functional Collaboration, Automation, Collaboration, Design Thinking, Knowledge Transfer, Data-Driven Decision-Making, Communication
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: User Centered Design, Innovation, User Research, Digital Transformation, Software As A Service, Technology Strategies, Design Thinking, Service Design, Solution Design, Product Design, Business Strategy, Business Development, Strategic Thinking, Case Studies, Health Technology, Competitive Analysis, Value Propositions, New Product Development, Product Strategy
Beginner · Course · 1 - 4 Weeks