IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Generative AI Agents, Agentic systems, OpenAI API, AI Workflows, Tool Calling, OAuth, AI Orchestration, Middleware, Performance Tuning, Real Time Data, Interoperability, API Gateway, Agentic Workflows, Software Development Tools, LLM Application, Prompt Engineering, Application Programming Interface (API), Authentications, Business Logic, Data Persistence
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Multi-Cloud, Enterprise Architecture, Cloud Computing Architecture, Cloud Platforms, Data-Driven Decision-Making, Solution Architecture, Systems Architecture, Cloud Infrastructure, Cloud Services, Artificial Intelligence and Machine Learning (AI/ML), Scalability, CI/CD, IT Security Architecture, Infrastructure As A Service (IaaS), Capacity Planning, Systems Analysis, Security Controls, Cost Containment, Blueprinting, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Data Analysis, Data-Driven Decision-Making, Microsoft Excel, Analytics, Microsoft Power Platform, Business Analytics, Dashboard, Business Intelligence, Data Modeling, Market Analysis, Customer Analysis, Business Analysis, Market Intelligence, Star Schema, Data Manipulation, Key Performance Indicators (KPIs), Relational Databases
Beginner · Course · 1 - 4 Weeks

Chris Croft Training
Skills you'll gain: Influencing, Leadership and Management, Team Leadership, Persuasive Communication, Employee Coaching, Leadership, Delegation Skills, Leadership Studies, Team Management, Assertiveness, Business Leadership, Team Motivation, Communication, Interpersonal Communications, Motivational Skills, Empowerment, Emotional Intelligence, Game Theory, Communication Strategies, Virtual Teams
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Process Mapping, Process Analysis, Business Workflow Analysis, Process Improvement and Optimization, Business Process Improvement, Business Process, Process Improvement, Process Flow Diagrams, Business Process Modeling, Process Optimization, Operational Efficiency, Workflow Management, Performance Measurement, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Root Cause Analysis, Data Security, Problem Management, Site Reliability Engineering, Capacity Management, Resource Management, Identity and Access Management, Role-Based Access Control (RBAC), Compliance Auditing
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Budgets, Marketing Effectiveness, Budget Management, Google Analytics, Marketing Analytics, Marketing Strategies, Marketing Channel, Data Validation, Web Analytics, Real Time Data, Performance Analysis, Strategic Decision-Making, Event Monitoring, Data Capture, System Configuration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Query Languages, Data Manipulation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Performance Tuning, No-Code Development, Business Process Automation, Operational Analysis, Automation, Performance Analysis, Process Improvement and Optimization, System Monitoring, Business Workflow Analysis, Process Optimization, Operational Efficiency, Maintainability, Workflow Management, Project Performance, Scalability, Analysis, Solution Architecture, Data-Driven Decision-Making, Strategic Decision-Making, System Implementation
Intermediate · Course · 1 - 4 Weeks
The University of North Carolina at Chapel Hill
Skills you'll gain: Environmental Laws, Environmental Policy, Environmental Regulations, Environmental Issue, Environment, Law, Regulation, and Compliance, Case Law, Pollution Prevention, Hazard Analysis, Water Quality, Water Resource Management, Legal Research, Climate Change Mitigation
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: SQL, Data Transformation, Data Wrangling, Data Manipulation, Pandas (Python Package), Query Languages, Consolidation, Time Series Analysis and Forecasting, Analytics, Pivot Tables And Charts, Apache Spark
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Orchestration, AI Workflows, Agentic Workflows, Agentic systems, Collaborative Software, System Design and Implementation, Interoperability, Communication Systems, Network Protocols, Scalability
Mixed · Course · 1 - 4 Weeks