IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Exploratory Data Analysis, Data Analysis, Data Presentation, Team Management, Analytical Skills, Presentations, Team Leadership, People Management, Statistical Inference, Statistical Modeling, Statistical Methods, Communication, Model Evaluation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Business Writing, AI Personalization, Generative AI, Multimodal Prompts, Image Analysis, AI Workflows, AI literacy, Photo Editing, Business Research, Business Communication, Writing, Context Engineering, AI powered creativity, Research Reports, Context Management, Customer experience improvement, Data Analysis
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Timelines, Project Documentation, Team Management, Stakeholder Management, Project Management, Project Management Software, Project Coordination, Project Schedules, Milestones (Project Management), Scope Management, Project Scoping, Staff Management, Team Building, Work Breakdown Structure, Stakeholder Analysis, Project Planning, Workflow Management, Productivity Software, Organizational Skills
Beginner · Guided Project · Less Than 2 Hours

John Wiley & Sons
Skills you'll gain: Prompt Engineering Tools, Prompt Engineering, Multimodal Prompts, Prompt Patterns, Responsible AI, Generative AI, Generative Model Architectures, Computer Vision, Image Analysis, LLM Application, AI literacy, AI powered creativity, Large Language Modeling, OpenAI, Data Ethics, AI Personalization, Artificial Intelligence, Creativity, Musical Composition, Machine Learning
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Epidemiology, Public Health, Public Health and Disease Prevention, Health Policy, Health Informatics, Biostatistics, Health Assessment, Infectious Diseases, Health Information Management, Data Collection, Descriptive Analytics, Statistical Methods
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Digital Forensics, Incident Response, Computer Security Incident Management, Threat Detection, Incident Management, Cyber Threat Intelligence, Cybersecurity, Security Management, Data Integrity
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Quality, Data Cleansing, Analytical Skills, Data Validation, Exploratory Data Analysis, Data Pipelines, Auditing, Analysis, Reconciliation, Quality Assurance, Quality Assessment, Business Reporting, Data Analysis, Debugging, Data Processing, Data Integrity, Data Integration, Data Capture, Data Management, Data Architecture
Intermediate · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Sheets, Spreadsheet Software, Pivot Tables And Charts, Google Workspace, Collaborative Software, Data Sharing, Data Presentation, Data Visualization, Data Visualization Software, Data Analysis, Data Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Storage, Strategic Leadership, Threat Detection, Malware Protection, Information Systems Security, Ethical Standards And Conduct, Team Building, Network Security, Security Controls, Compliance Training, Data Integrity, Leadership Development, Multi-Factor Authentication, Team Collaboration, AI literacy, Regulatory Compliance, Model Evaluation, Accountability Frameworks, Governance, Philanthropy
Beginner · Specialization · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: Digital Advertising, Online Advertising, Customer Analysis, Inventory and Warehousing, Customer Retention, Inventory Control, Order Management, Google Ads, Pay Per Click Advertising, Customer experience improvement, Customer Insights, Order Fulfillment, AI Personalization, Inventory Management, Social Media Marketing, Market Opportunities, Marketing Strategies, E-Commerce, Digital Marketing, Web Design
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, AI Workflows, Generative AI, No-Code Development, Google Gemini, Business Process Automation, Workflow Management, ChatGPT, Automation, AI Personalization, Productivity, Model Evaluation, Business Logic, Business Communication, Artificial Intelligence, Business Operations, Business Priorities, Content Creation, Business Planning
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Probability, Statistical Hypothesis Testing, Statistical Inference, Probability & Statistics, Statistical Methods, Probability Distribution, Statistics, Bayesian Statistics, Statistical Analysis, Sampling (Statistics), Applied Mathematics, Data Ethics, Data Analysis, Correlation Analysis, Data Science, Sample Size Determination, Data Collection
Build toward a degree
Intermediate · Specialization · 3 - 6 Months