IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Data Ethics, Responsible AI, Applied Machine Learning, AI literacy, Model Evaluation, Machine Learning Methods, Machine Learning, Software Visualization, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Performance Metric, Workflow Management, Issue Tracking, Performance Analysis, User Feedback, Automation, Performance Measurement, Project Management Software, Accountability Frameworks, Performance Improvement, Operational Efficiency, Service Improvement, Process Improvement, Data-Driven Decision-Making, Prioritization, Systems Integration
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Performance Reporting, Business Reporting, Report Writing, Performance Analysis, Marketing Analytics, Campaign Management, Data-Driven Decision-Making, Performance Metric, Data Storytelling, Email Marketing, Concision
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: HTML and CSS, Responsive Web Design, Bootstrap (Front-End Framework), Web Design, Web Design and Development, Cascading Style Sheets (CSS), Front-End Web Development, Web Applications, Hypertext Markup Language (HTML), User Interface (UI), Frontend Integration, UI Components, Web Development Tools
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apache Kafka, Real Time Data, Performance Testing, Decision Intelligence, Performance Stress Testing, Scalability, Data Pipelines, Apache Spark, Verification And Validation, Data-Driven Decision-Making, Model Evaluation, Performance Tuning, Enterprise Architecture, System Monitoring, Service Level, Usability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Command-Line Interface, C# (Programming Language), .NET Framework, Performance Tuning, Development Environment, Maintainability, Microsoft Development Tools, Application Programming Interface (API), Software Design, Restful API, Software Development Tools, File I/O, Authentications, Application Security, Software Testing, Unit Testing, Package and Software Management
Beginner · Course · 3 - 6 Months

Skills you'll gain: Animations, Computer Graphic Techniques, Graphical Tools, Model Optimization
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Data Migration, Database Management, Relational Databases, Google Cloud Platform, Database Development, Database Architecture and Administration, Databases, SQL, Database Management Systems, Cloud Management, Database Theory, Dataflow, Query Languages, Database Design, Cloud Applications, Cloud Development, Data Pipelines, Scalability, Application Deployment, Transaction Processing
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Video Production, Storytelling, Photo/Video Production and Technology, Video Editing, Visual Storytelling, Google Gemini, Multimedia, Generative AI, Collaborative Software, AI powered creativity, Media Production, Google Workspace
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Information Architecture, Technical Documentation, Audit Planning, Software Documentation, Auditing, Document Control, Document Management, Internal Auditing, User Centered Design, Scalability, Content Strategy, Content Management, Data Quality, Content Performance Analysis, Content Optimization, Content Development and Management, Data Governance, Process Improvement and Optimization, Governance
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prometheus (Software), Kubernetes, CI/CD, Grafana, Application Deployment, Devops Tools, DevOps, Continuous Deployment, Containerization, Cloud-Native Computing, Security Controls, System Monitoring, Application Security, Continuous Delivery, Git (Version Control System), Configuration Management, Command-Line Interface, Software Installation, Microsoft Teams, User Interface (UI)
Beginner · Course · 3 - 6 Months

Coursera
Skills you'll gain: Key Performance Indicators (KPIs), Stakeholder Communications, Concision, Stakeholder Management, Performance Metric, User Feedback, Stakeholder Engagement, Performance Reporting, Jira (Software), Management Reporting, Constructive Feedback, Information Architecture, Data Storytelling, Report Writing, Prioritization, Communication, Communication Strategies, Collaborative Software, Content Optimization
Intermediate · Course · 1 - 4 Weeks