IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Illinois Urbana-Champaign
Skills you'll gain: Agile Methodology, Project Planning, Needs Assessment, Instructional Design, Education Software and Technology, Project Coordination, Digital pedagogy, Learning Theory, Communication Planning, Project Management Life Cycle, Pedagogy, Technology Solutions, Project Scoping, Sprint Planning, Instructional Strategies, Stakeholder Communications, Project Estimation, Risk Management, Stakeholder Management, Learning Strategies
Beginner · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Culture, English Language, Language Learning, Oral Comprehension, Literacy, Language Competency, Cultural Diversity, Intercultural Competence, Vocabulary, Technical Communication, Grammar, Language Interpretation, Translation, and Studies, Science and Research, Emerging Technologies, Innovation
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Data Governance, Data Management, Business Analytics, Analytics, Data Quality, Data Ethics, Data Analysis, Data Warehousing, Big Data, Information Systems, Data Storage Technologies, Databases, Organizational Structure, Data-Driven Decision-Making, Data Access, Relational Databases, SQL, Data Storage, Organizational Effectiveness, Cloud Computing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Information Systems Security, Business Process Modeling, Security Management, Systems Development Life Cycle, Systems Development, Information Systems, Cyber Attacks, Cybersecurity, Management Information Systems, Business Process Management, Enterprise Resource Planning, IT Management, Requirements Analysis, Incident Response, Business Process, Computer Security Incident Management, Database Management Systems, Business Intelligence, Cloud Computing, Data Management
Beginner · Specialization · 1 - 3 Months

LearnKartS
Skills you'll gain: Docker (Software), Kubernetes, Containerization, YAML, Devops Tools, Data Storage, Linux Administration, Microservices, DevOps, CI/CD, Application Deployment, Network Troubleshooting, General Networking, Configuration Management, Security Controls, OS Process Management, Virtualization, Application Lifecycle Management, Command-Line Interface, Automation
Beginner · Specialization · 3 - 6 Months
University of Michigan
Skills you'll gain: Django (Web Framework), Ajax, jQuery, Model View Controller, Cascading Style Sheets (CSS), Javascript and jQuery, Hypertext Markup Language (HTML), JSON, HTML and CSS, Linux, Linux Commands, Application Development, Back-End Web Development, Database Application, Web Development, Cloud Deployment, Web Applications, Application Deployment, Javascript, SQL
Intermediate · Specialization · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Text Mining, Data Mining, Unstructured Data, Statistical Analysis, Natural Language Processing, Data-Driven Decision-Making, Analytics, Data Analysis, Statistical Machine Learning, Statistical Methods, Unsupervised Learning, Probability & Statistics, Correlation Analysis, Applied Machine Learning, Probability Distribution, Classification Algorithms, Model Optimization, Generative Model Architectures
Mixed · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Data Ethics, AI Security, General Data Protection Regulation (GDPR), Information Privacy, Law, Regulation, and Compliance, Governance, Data Governance, Model Deployment, Compliance Management, Artificial Intelligence and Machine Learning (AI/ML), Personally Identifiable Information, AI literacy, Legal Risk, Risking, Decision Intelligence, Governance Risk Management and Compliance, Regulation and Legal Compliance, Machine Learning, Risk Management
Intermediate · Course · 1 - 3 Months
Madecraft
Skills you'll gain: Composure, Positivity, Storytelling, Non-Verbal Communication, Oral Expression, Executive Presence, Presentations, Assertiveness, Employee Coaching, Public Speaking, Persuasive Communication, Professionalism, Verbal Communication Skills, Influencing, Leadership, Professional Development, Goal Setting, Communication, Resilience, Trustworthiness
Beginner · Course · 1 - 3 Months

Sage Publications
Skills you'll gain: Human Resources Management and Planning, Human Resources, Talent Recruitment, Performance Appraisal, Human Resource Strategy, Employee Relations, Recruitment, Human Relations Movement, Workforce Development, Compensation Management, Case Studies, Recruitment Strategies, Employee Training, Human Resource Policies, Management Training And Development, Compensation Analysis, Training and Development, Compensation Strategy, Staff Management, Labor Relations
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Linux Commands, Linux, Linux Servers, Command-Line Interface, Linux Administration, File Management, Unix, grep
Beginner · Guided Project · Less Than 2 Hours

University of California, Davis
Skills you'll gain: Workflow Management, DevOps, Business Metrics, Organizational Development, Organizational Structure, System Monitoring, Incident Management, Operational Efficiency, Backlogs, Accountability, Organizational Change, Performance Measurement, Cloud Management, Problem Management, Continuous Monitoring, Process Improvement, Continuous Improvement Process, Culture Transformation, Quality Improvement, Risk Management
Intermediate · Course · 1 - 4 Weeks