IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Scrum Alliance
Skills you'll gain: User Story, Agile Product Development, Team Building, Team Management, Agile Methodology, Agile Project Management, User Research, Agile Software Development, Product Management, Organizational Change, Continuous Improvement Process, Project Management, Change Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Database Management, Cloud Applications, Virtual Networking
Beginner · Course · 3 - 6 Months

Skills you'll gain: Amazon Bedrock, AWS SageMaker, Amazon Elastic Compute Cloud, Amazon Web Services, Generative AI Agents, AI Workflows, Web Scraping, Amazon S3, LLM Application, Prompt Engineering, Large Language Modeling
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Trend Analysis, Financial Analysis, Data Import/Export, Business Reporting, Financial Data, Data Transformation, Accounting Records, Microsoft Excel, Performance Analysis, Financial Reporting, Data Processing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Software Quality Assurance, Quality Assurance, Software Testing, Jira (Software), Regression Testing, Functional Testing, Test Planning, Test Case, Usability Testing, Technical Communication, Issue Tracking, Agile Methodology, Software Documentation, Software Development, Agile Project Management, Risk Management, User Interface and User Experience (UI/UX) Design, Data Analysis, Problem Solving
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Issue Tracking, User Story, Dashboard, Workflow Management, Scrum (Software Development), Work Breakdown Structure, Kanban Principles, Sprint Planning, Technical Documentation, Prioritization, Query Languages, Process Management, Collaborative Software, Technical Communication, Stakeholder Communications, Team Oriented
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Clinical Documentation, Health Informatics, AI Security, Predictive Modeling, Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), LLM Application, Medical Privacy, Large Language Modeling, ChatGPT, Logistic Regression, Computer Vision
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Office, Microsoft 365, Microsoft Outlook, Collaborative Software, Document Management, File Management, Content Management, Version Control, Data Sharing, Microsoft Excel, Computer Literacy, Journals, Data Integration, Data Import/Export, Computer Security
Mixed · Course · 1 - 3 Months

Skills you'll gain: Customer Retention, Customer Analysis, Business Metrics, Data Analysis, Performance Metric, Customer Insights, Analysis, Performance Measurement, Trend Analysis, Benchmarking, Key Performance Indicators (KPIs), Pareto Chart, Data-Driven Decision-Making, Customer experience strategy (CX), Descriptive Analytics, Predictive Analytics, Root Cause Analysis, Consumer Behaviour
Intermediate · Course · 1 - 4 Weeks

The University of Tokyo
Skills you'll gain: Game Theory, Social Sciences, Negotiation, Behavioral Economics, Economics, Strategic Decision-Making, Decision Making, Business Strategy, Strategic Planning, Probability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Security, DevSecOps, Security Controls, Security Information and Event Management (SIEM), AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Cyber Security Assessment, Identity and Access Management, Cyber Security Policies, Cloud Computing, Vulnerability Management, Continuous Monitoring, Network Security, NIST 800-53, Authorization (Computing), Threat Detection, Auditing, Encryption
Intermediate · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Digital Forensics, Investigation, Cybersecurity, Data Integrity, Criminal Investigation and Forensics, Data Ethics, Computer Security, Scenario Testing, Technical Communication, Incident Response, Writing, Technical Documentation, Data Analysis Software, File Systems, Artifactory, Microsoft Windows
Beginner · Course · 1 - 3 Months