good

Shows the importance of having a change management plan to insure the successful adoption of AI

Many assessments are faulty. Final project is too large and relies on random peers to mark (why not use an AI???) which means I should also be marking someone else's project. I don't have time to do Coursera's work. The content has some good items around governance, but as an experienced Change Manager the change content is not new - the same processes and approaches as any other software rollout.

issues with the quizzes - marks correct answers as wrong.

The course content is informative and conceptually strong, but the overall experience is undermined by repeated grading inconsistencies and technical issues within the assessments. Several questions appear misaligned with the lessons and transcripts, creating confusion and diminishing confidence in the evaluation process. After multiple attempts and careful review, it became clear that the grading logic does not reliably reflect the material taught. This issue has occurred across multiple exams, suggesting a broader configuration or quality control problem rather than an isolated error. While the subject matter provides valuable insights into change management and AI integration, the persistent grading problems detract from the learning experience and raise concerns about the accuracy and fairness of the course’s assessment standards. These issues should be reviewed and corrected to maintain the integrity of the program and trust in the institution’s offerings.