Microsoft

Influential Leadership

Keep adding new skills with 10,000+ programs for $239 (usually $399). Save now.

Microsoft

Influential Leadership

 Microsoft

Instructor: Microsoft

Included with Coursera Plus

Ask Coursera

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

1 hour to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

1 hour to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Deliver clear, growth-oriented feedback

  • Manage conflict and negotiation constructively

  • Apply emotional intelligence in high-stakes conversations

  • Influence outcomes while maintaining trust and collaboration

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Build your Leadership and Management expertise

This course is part of the Microsoft Leadership and Innovation Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Microsoft

There are 4 modules in this course

This module develops the ability to give and receive feedback in ways that improve performance and reinforce accountability. Learners practice delivering clear, growth-oriented feedback aligned with Microsoft’s performance and learning culture.

What's included

3 videos

This module focuses on managing conflict and negotiation constructively while maintaining trust and collaboration. Learners practice applying emotional intelligence to high-stakes conversations common in cross-functional Microsoft environments.

What's included

3 videos

This module focuses on identifying and articulating leadership capability demonstrated through real decisions, conversations, and outcomes. Learners learn how to select meaningful evidence of leadership practice from their work across the certificate.

What's included

2 videos

This module focuses on communicating leadership capability clearly and credibly in career conversations, such as role transitions, performance discussions, or development planning.

What's included

2 videos

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

 Microsoft
337 Courses2,614,121 learners

Offered by

Microsoft

Explore more from Leadership and Management

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions