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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
16,751 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

SK

May 30, 2025

This was a good course. My only complaint is that some questions in the assignments are too open-ended. Particularly in the multiple-correct choice questions, there seems to be a lot of ambiguity.

MM

Aug 7, 2021

G​reat course. Helped me learn about UX research, why it is important and how to do it. Learn some amazing techniques like crazy eights and HMW. Instructors are good and explains everything neetly.

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1851 - 1875 of 2,963 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Aditya N

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Apr 11, 2022

Good Experience.

By Kalpana B

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Jan 22, 2022

Amazing Course!!

By Vincent M T

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Jan 11, 2022

Love this course

By Igor M L

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Dec 20, 2021

Amazing so far..

By Christian M

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Dec 19, 2021

Very good coach

By Маркова А Ю

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Dec 15, 2021

Really liked it!

By Chinonye M O

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Nov 14, 2021

Excellent course

By SHAFICI M

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Nov 8, 2021

very good course

By Yvonette I

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Oct 19, 2021

very informative

By Ochieng N

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Sep 22, 2021

good job cousera

By Mifsa F

•

Sep 19, 2021

Very helpfull!!!

By Moneim S

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Aug 29, 2021

Very informative

By Erick N A

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Aug 17, 2021

Excelent course!

By Fernanda C

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Jul 12, 2021

Muy enriquecedor

By Rafael R

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May 16, 2021

I learned a lot.

By SAMIKSHA W

•

May 15, 2021

Excellent course

By María A B A

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Oct 3, 2025

Me encanta todo

By MARCOS E M M

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Sep 23, 2025

Excelente curso

By Nino M

•

Aug 5, 2024

Me gusto mucho!

By Vishnu S

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Jul 27, 2024

Super thank you

By Dakshesh S

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Jan 18, 2024

Great Learning!

By Anushree p

•

Dec 6, 2023

nice exploring

By Lorena R

•

Sep 5, 2023

Excelente curso

By Soniya P

•

Aug 11, 2023

Valuable course

By A B

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Jun 16, 2023

GREAT TRAINING!