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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
16,751 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

SK

May 30, 2025

This was a good course. My only complaint is that some questions in the assignments are too open-ended. Particularly in the multiple-correct choice questions, there seems to be a lot of ambiguity.

MM

Aug 7, 2021

G​reat course. Helped me learn about UX research, why it is important and how to do it. Learn some amazing techniques like crazy eights and HMW. Instructors are good and explains everything neetly.

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1751 - 1775 of 2,964 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By VICTOR U C

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Jun 21, 2023

awesome is the word

By Masoud A

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May 21, 2023

Very helpful course

By Angela L B

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Mar 6, 2023

Useful to the core.

By Babylon E

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Feb 22, 2023

best for all levels

By Hadiseh M

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Feb 19, 2023

Extremely Perfecttt

By DA. C L

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Nov 4, 2022

THANK YOU VERY MUCH

By ATUL A

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Oct 1, 2022

Excellent Process.

By Esteban F

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Apr 26, 2022

Me encanto el curso

By Andrea

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Feb 1, 2022

Great course for UX

By Ranjani S

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Jan 23, 2022

Very helpful course

By JOEL A B I

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Dec 7, 2021

It is very detailed

By MacDonald U

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Nov 19, 2021

It was exhilarating

By Reine

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Nov 10, 2021

Wonderful course !!

By Jose A F

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Oct 25, 2021

Great course. 10/10

By Barbara L

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May 25, 2021

Excellent material!

By Learning S C

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Apr 23, 2025

Amazing Experience

By s n

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Jan 18, 2025

Thank you Coursera

By Bruna G

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Jul 24, 2024

Very enlightening!

By Samuel N

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May 27, 2024

Very great course.

By Eseosa N

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Jul 17, 2023

Really enjoyed it.

By Sumit G

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Mar 20, 2023

It is very helpful

By Ilaria M

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Nov 25, 2022

It's been amazing!

By Abdul M

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Nov 1, 2022

Thank you, Google!

By MUSA U

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Oct 30, 2022

Very great course

By Alberto R d l O

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Oct 28, 2022

Excellent course.