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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
16,751 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

SK

May 30, 2025

This was a good course. My only complaint is that some questions in the assignments are too open-ended. Particularly in the multiple-correct choice questions, there seems to be a lot of ambiguity.

MM

Aug 7, 2021

G​reat course. Helped me learn about UX research, why it is important and how to do it. Learn some amazing techniques like crazy eights and HMW. Instructors are good and explains everything neetly.

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1801 - 1825 of 2,963 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By tahereh g

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Sep 3, 2023

thank you so much

By janna s

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Jul 20, 2023

Excellent course!

By Brian L

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Jun 18, 2023

Excellent course.

By hokulani g

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Jun 6, 2023

very easy and fun

By Dipti J

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May 7, 2023

Amazing course!!!

By Nguyen Q

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May 7, 2023

5 starts for sure

By Heidi J F

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Apr 23, 2023

Excellent course!

By 李牧姗

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Dec 11, 2022

Awesome，inspiring

By hanh l

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Nov 19, 2022

I love the course

By Salome A

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Oct 23, 2022

this was amazing

By Shafique A M K

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Sep 28, 2022

Very interactive

By oluwasegun a

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Sep 28, 2022

Indept Knowledge

By Ogunnaike O

•

Sep 27, 2022

good and helpful

By Prateek S

•

Jul 25, 2022

Very good course.

By sakshi v

•

Jul 14, 2022

great earning exp

By Ramona S

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Jun 27, 2022

Excellent course!

By Đỗ Đ Q

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Jun 17, 2022

Very informative

By tomoko h

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Mar 5, 2022

The load is long!

By Nacer b h

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Feb 20, 2022

thank you so much

By Raúl A

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Feb 16, 2022

best in this year

By Anwesha B

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Feb 15, 2022

Really worthfull.

By Onabule T

•

Jan 8, 2022

This is excellent

By It's T S

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Dec 6, 2021

Very good course!

By Jonathan M

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Nov 30, 2021

super interactive

By Dieter L

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Nov 25, 2021

Hard but exciting