With lectures from a rich level of experienced professionals, this course has knowledge in it no matter what you think you know...

This course helps a lot to revise or learn the basics. Google and their engineers do their best and provide good quality of stuff.

This course covers the fundamentals of technical support, communicating the material clearly and effectively via industry leaders.

Excelente, me gustó las herramientas interactivas, los video sencillos de entender y el soporte que te brinda el equipo de Google.

great videos to learn from. Hands-on material in order to lean all the fundamental material you will need to complete the lessons.

Great started course. This is really a great tool for someone with very limited knowledge to a person who has a bit of experience.

very well done for all skill levels! a great learning tool for beginners and a great refreshers course for more experience people.

After using computers for over 30 years with limited knowledge, it's nice to start learning about the "nuts and bolts". Great fun!

Hello! So far so good. The Google team has been excellent and wonderful people to learn from. Thanks for the wonderful opportunity

I'm learning a lot from the course, this is such a tailor made course for everyone I can't wait to complete, you should learn too.

I love it! Google and Coursera is doing something amazing, so much beneficial information for me. I'm excited for my future in IT.

Great course. A lot of learning to be done. On to the next course. Good luck to those starting this course. It'll be a great ride.

Bastante correcto, con buenas practicas y profesores profecionales y con gran habilidad para dictar clases de manera entretenida.

Excelente explicación, me dejó bastante satisfecho pues he despejado muchas dudas y retroalimentado algunos temas que ya conocía.

It help me to learn easily in this online course certificate while giving a best knowledge about the IT Support Specialist roles.

Terimakasih karena course ini membantu saya tentang troubleshooting dan beberapa pengetahuan yang sebelumnya belum saya dapati :3

Loved this course, lots of great information that was a review and new information that reinforced the existing knowledge I have.

Explaining the principles and basics in the world of information technology in an easy and simplified way. It is really wonderful

it was great learning about all the fundamentals and the online learning experience was also good thanks for such an opportunity!

Thank you everyone for all the hard work it took to put this course together. It was very informative and followed a clear path!

great refesher couse in all the basics of IT and i also learned new stuff that i didn't know easy to watch/listen and understand

My gratitude goes beyond words. This has opened a new world to me : Linux Operating Systems. Thank you Google! Thank you Coursera

Good overview of the basics that an IT person needs to know and what IT support involves (ie, documenting and customer service).