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Learner Reviews & Feedback for Business Analysis & Process Management by Coursera

4.4
stars
7,185 ratings

About the Course

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

SD

Sep 13, 2020

Could have used some more detail about the tasks going into the flowchart exercise. Also, it was difficult to see the instructor's LucidChart diagram due to low resolution.Otherwise, a nice exercise.

FA

Oct 20, 2024

I am super excited after completing this course which drove me in the right direction and supported me in understanding the fundamental knowledge of Business Analysis.

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551 - 575 of 1,209 Reviews for Business Analysis & Process Management

By Hazem K

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Jun 26, 2025

Very clear

By Sohail I

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Jun 17, 2025

Experience

By Azizbek T

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Mar 17, 2025

Uzbekistan

By KOFFI A

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Mar 13, 2025

CERTIFICAT

By Xay M

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Jan 20, 2025

Mesmerized

By Shobhit N

•

Oct 22, 2024

IT IS GOOD

By Gursimran

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Sep 6, 2024

Great 👍🏻

By Jurijs R

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Sep 6, 2024

Very good!

By Anjali s

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May 15, 2024

EXCELLENCE

By GURCHINT P S

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Apr 7, 2024

EXCELLENT.

By Adveteeya M

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Aug 29, 2023

Very good.

By Mindy R

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Aug 3, 2023

Very good!

By Seshachalam A

•

Oct 29, 2022

Exemplary

By Adepoju A

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Sep 12, 2022

educative

By Nguyễn Đ L

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Apr 1, 2022

very good

By Latifa S A K

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Nov 3, 2021

very good

By Jerome L M

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Oct 23, 2020

Thank you!

By Shrutika M

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Dec 9, 2025

Five star

By Evelin J

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Dec 7, 2025

Excelente

By Evelyn

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Dec 7, 2025

excelente

By Naveed B

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Nov 15, 2025

Excellent

By Pogula k

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Oct 3, 2025

Wonderful

By BHUVANESHWARI S

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Sep 9, 2025

Excellent

By Alsaba K

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Aug 28, 2025

very good

By Ritik C

•

Aug 5, 2025

Well done