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Learner Reviews & Feedback for Business Analysis & Process Management by Coursera

4.4
stars
7,185 ratings

About the Course

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

SD

Sep 13, 2020

Could have used some more detail about the tasks going into the flowchart exercise. Also, it was difficult to see the instructor's LucidChart diagram due to low resolution.Otherwise, a nice exercise.

FA

Oct 20, 2024

I am super excited after completing this course which drove me in the right direction and supported me in understanding the fundamental knowledge of Business Analysis.

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526 - 550 of 1,209 Reviews for Business Analysis & Process Management

By Jayaram R

•

Apr 1, 2025

best course

By sanjib m

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Mar 31, 2025

Good course

By Joydeep C

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Feb 9, 2025

Very useful

By Luís C G

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Jan 3, 2025

otimo curso

By Dilawar k Q

•

Dec 17, 2024

It was good

By Ильяс Н

•

Dec 13, 2024

Good course

By Hani M

•

Dec 12, 2024

Good Course

By Nova P

•

Dec 7, 2024

thank you..

By Vanessa R S S

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Nov 30, 2024

Super bueno

By Shamsa B

•

Oct 21, 2024

It was good

By Vũ T T M

•

Sep 24, 2024

VERY USEFUL

By Ioana R

•

Sep 4, 2024

Very useful

By ANTONIO F M D C

•

Aug 29, 2024

Excepcional

By Vân H N

•

Aug 27, 2024

Good course

By Dipendra A

•

Jun 2, 2024

GOOD COURSE

By Daniel C

•

Feb 3, 2024

Sensational

By Hariharan S

•

Jan 8, 2024

Very Useful

By Hopwell M

•

Dec 14, 2023

informative

By Aman J

•

Nov 30, 2023

good course

By Naheem A O

•

Jan 14, 2023

Good course

By Antonio M S

•

Oct 28, 2022

bellissimo

By Ceyhun C

•

Jul 16, 2021

Very useful

By Yacky C

•

Aug 29, 2025

excellence

By MPHO M M

•

Aug 12, 2025

GOOD START

By Fharis W

•

Jul 15, 2025

Very Good!