IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Alberta
Skills you'll gain: Conflict Management, Team Leadership, Organizational Leadership, Diversity and Inclusion, Workplace inclusivity, People Management, Rapport Building, Leadership, Occupational Safety And Health, Communication, Collaboration, Strategic Leadership, Stress Management, Empathy, Employee Engagement, Mental Health, Employee Coaching, Active Listening, Culture Transformation
Beginner · Course · 1 - 3 Months

Infosec
Skills you'll gain: Project Schedules, Stakeholder Management, Information Technology, Environmental Social And Corporate Governance (ESG), IT Management, Vendor Management, Procurement, Project Management, Project Management Life Cycle, Risk Management, Agile Methodology, Performance Measurement, Project Planning, Resource Management, Quality Management, Change Control, Waterfall Methodology, Performance Management, Communication
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Digital Transformation, Google Workspace, Cloud Management, Google Cloud Platform, Collaborative Software, Cloud Applications, Cost Management, Leadership, Technology Strategies, Application Development, Cloud Computing, Cloud Infrastructure, Artificial Intelligence and Machine Learning (AI/ML), Cloud Storage, Machine Learning, Data Storage
Beginner · Course · 1 - 3 Months

Skills you'll gain: Virtualization and Virtual Machines, Network Administration, File Systems
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Usability Testing, Usability, Human Centered Design, Human Factors, Human Computer Interaction, Software Testing, User Interface (UI), Web Content Accessibility Guidelines, User Experience, User Research, Risk Management Framework, Law, Regulation, and Compliance
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Command-Line Interface, Unix Shell, Unix Commands, Unix, Linux, File Management, File Systems, File I/O, Systems Architecture, Computer Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, Kubernetes, Cloud Applications, Cloud Deployment, Google Cloud Platform, Databases, Containerization, Data Access, PostgreSQL, SQL
Beginner · Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: LLM Application, Tool Calling, Retrieval-Augmented Generation, Large Language Modeling, Generative AI Agents, AI Workflows, Context Management, Prompt Engineering, Agentic systems, Data Persistence, System Design and Implementation
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Cryptography, Network Security, OSI Models, Public Key Infrastructure, Network Protocols, Encryption, Remote Access Systems, Firewall, Brute-force attacks, Emerging Technologies, TCP/IP, Wireless Networks, Authentications
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process Improvement, Process Improvement, Lean Methodologies, Waste Minimization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Literacy, Education Software and Technology
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Canva (Software), Logo Design, Prompt Engineering, Brainstorming, Brand Strategy, Branding, Graphic and Visual Design, ChatGPT, Color Theory, Target Audience, Creativity, Typography
Mixed · Course · 1 - 4 Weeks