IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Toronto
Skills you'll gain: Geographic Information Systems, Geospatial Information and Technology, Geospatial Mapping, GIS Software, Data Mapping, Spatial Data Analysis, Metadata Management, Quantitative Research, Data Literacy, Spatial Analysis, Typography, Data Cleansing, Data Manipulation, Graphic and Visual Design, Design Elements And Principles, Data Import/Export, File Management
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Program Management, Return On Investment, Project Portfolio Management, Organizational Strategy, Program Implementation, Project Management, Project Management Life Cycle, Project Management Institute (PMI) Methodology, Benefits Administration, Program Development, Project Closure
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Database Systems, Database Theory, Relational Databases, Database Management, SQL, Databases, Database Design, Database Development, Database Software, Database Application, Database Management Systems, Information Systems, MySQL, Query Languages, Data Modeling, Transaction Processing, MySQL Workbench, Information Systems Security, Data Integrity, Performance Tuning
Intermediate · Course · 1 - 3 Months

KodeKloud
Skills you'll gain: Jenkins, Terraform, Ansible, Kubernetes, CI/CD, Git (Version Control System), Docker (Software), Version Control, Software Development, Data Structures, DevOps, Network Administration, Software Development Tools, Networking Hardware, Network Troubleshooting, Devops Tools, Command-Line Interface, Web Development, Containerization, Application Security
Beginner · Specialization · 3 - 6 Months

Northwestern University
Skills you'll gain: Blogs, Social Media Marketing, Marketing Strategies, Social Media Strategy, Social Media, Social Media Content, Content Marketing, Social Media Analytics, Marketing Effectiveness, Digital Media Strategy, Marketing Design, Target Market, Drive Engagement, Customer Engagement, Content Creation, Multimedia, Writing
Mixed · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Courage, Leadership Development, Professional Development, Business Ethics, Organizational Leadership, Initiative and Leadership, Personal Integrity, Employee Coaching, Business Leadership, Overcoming Objections, Leadership, Ethical Standards And Conduct, Empowerment, Self-Awareness, Conflict Management, Personal Development, Decision Making, Advocacy, Oral Expression, Program Implementation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Azure Active Directory, Active Directory, Microsoft Azure, Multi-Factor Authentication, Authentications, User Accounts, Role-Based Access Control (RBAC), Authorization (Computing), Identity and Access Management, User Provisioning, Cloud Security, Single Sign-On (SSO), Hybrid Cloud Computing, Self Service Technologies
Intermediate · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, AI Integrations, Drive Engagement, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Quality, Data Presentation, Data Management, Technical Communication, Data Analysis, Statistical Methods, Analytical Skills, Data-Driven Decision-Making, Data Science, Statistical Machine Learning, Statistical Inference, Statistics, A/B Testing, Statistical Modeling
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Test Driven Development (TDD), Gherkin (Scripting Language), Test Tools, Behavior-Driven Development, Test Automation, Unit Testing, Software Testing, Development Testing, Test Case, Software Engineering Tools, Test Data, Code Coverage, Scenario Testing, Restful API, Mockups, Microservices
Intermediate · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Cloud Infrastructure, Cloud Services, Cloud Technologies, Cloud Computing, Cloud Storage, Cloud Platforms, Cloud Solutions, Cloud Computing Architecture, Infrastructure As A Service (IaaS), Data Storage, Middleware, Virtualization and Virtual Machines, Containerization, Data Storage Technologies, Virtualization, Virtual Machines, Cloud Applications, Cloud API, Amazon S3, Platform As A Service (PaaS)
Intermediate · Course · 1 - 3 Months

Anthropic
Skills you'll gain: Claude Code, Anthropic Claude, Command-Line Interface, Tool Calling, Model Context Protocol, LLM Application, Software Development Tools, GitHub, Context Management, Code Review, Software Development, Generative AI Agents, Automation, Software Engineering
Beginner · Course · 1 - 4 Weeks