• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Process Improvement

Process Improvement Courses

Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Popular Process Improvement Courses and Certifications


  • U

    University of Virginia

    디지털 전환

    Skills you'll gain: Digital Transformation, Business Transformation, Technology Strategies, Design Thinking, Digital Analysis, Product Lifecycle Management, Organizational Development, Data Strategy, Business Strategies, Market Dynamics, Competitive Analysis, Process Design, Business Economics, Emerging Technologies, Innovation

    Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • J

    John Wiley & Sons

    Sales Coaching: Turning Salespeople into Champions

    Skills you'll gain: Sales Management, Active Listening, Accountability Frameworks, Employee Coaching, Sales Training, Drive Engagement, Communication Strategies, Coaching, Constructive Feedback, Team Performance Management, Team Motivation, Sales, Motivational Skills, Communication, Growth Mindedness, Team Building, Leadership, Leadership Development, Executive Presence, Performance Improvement

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Category: Preview
    Preview
  • C

    Coursera

    Career Development: AI SEO & GEO Visibility

    Skills you'll gain: Interviewing Skills, Search Engine Optimization, Generative Engine Optimization (GEO), Data-Driven Marketing, Oral Expression, Marketing, Decision Making, Web Analytics and SEO, Digital Marketing, Keyword Research, Marketing Analytics, Verbal Communication Skills, Data-Driven Decision-Making, Stakeholder Communications, Performance Analysis

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • A

    Amazon Web Services

    Amazon Connect: Creating & Managing Amazon Connect Instances

    Skills you'll gain: Amazon Web Services, Call Center Experience, Customer experience improvement, Customer Service, Customer Communications Management, Inbound Calls, Cloud Management, Scalability, Telephone Skills, Network Routing, Real Time Data, Performance Analysis, Cost Containment, Cost Reduction, Cost Control, Operational Efficiency, System Configuration, System Implementation

    4.3 stars, 9 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.3 (9) · Mixed · Course · 1 - 4 Weeks

    Category: Free
    Free
  • S

    Skillshare

    Graphic Design Theory - Hierarchy

    Skills you'll gain: Graphic and Visual Design, Graphic Design, Layout Design, Visual Design, Design, Design Elements And Principles, Design Strategies, Visual Storytelling

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    Universidad Nacional Autónoma de México

    Negociar con sentido: ¿Competir, colaborar o ceder?

    Skills you'll gain: Negotiation, Game Theory, Conflict Management, Psychology, Decision Making, Intercultural Competence, Cultural Sensitivity, Ethical Standards And Conduct, Social Justice, Empathy & Emotional Intelligence

    Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • D

    Dell

    Dell Technologies Becoming An Effective Seller

    Skills you'll gain: Sustainable Business, Technical Sales, Consultative Approaches, Sales Territory Management, Corporate Sustainability, Solution Selling, Sales, Environmental Social And Corporate Governance (ESG), Selling Techniques, Sales Strategy, Customer Relationship Building, Relationship Building, Sales Enablement, Sales Process, Relationship Management, Sales Prospecting, Market Opportunities, AI Personalization, Customer Relationship Management, Business Relationship Management

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • G

    Google Cloud

    Agentes de IA generativa: transforme sua organização

    Skills you'll gain: Generative AI Agents, Google Gemini, Retrieval-Augmented Generation, Generative AI, AI Enablement, Customer experience improvement, Agentic Workflows, AI Orchestration, Google Cloud Platform, Agentic systems, Large Language Modeling, Organizational Strategy, AI Integrations, Tool Calling, Customer Insights, Organizational Change, Innovation, Customer Engagement

    Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • A

    Alex Genadinik

    Improve Your Sleep, Fall Asleep Faster, And Be More Rested

    Skills you'll gain: Stress Management, Infant Care, Mental Health, Habit Formation, Working With Children, Child Health, Nutrition and Diet, Physiology

    3.7 stars, 6 reviews, Mixed, Course, 1 - 3 Months

    ★ 3.7 (6) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    AI-Enhanced Prospecting and Sales Techniques

    Skills you'll gain: Sales Presentation, Customer Analysis, Sales Strategy, Microsoft Copilot, Sales Presentations, Sales Development, Sales, Sales Process, Prompt Engineering, Personalized Campaigns, Customer Insights, Customer Relationship Management (CRM) Software, Sales Prospecting, Overcoming Objections, Selling Techniques, Prospecting and Qualification, AI Personalization, Account Strategy, Lead Generation, Presentations

    Advanced · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • J

    Johns Hopkins University

    Data Science Decisions in Time: Using Data Effectively

    Skills you'll gain: Reinforcement Learning, Data-Driven Decision-Making, Markov Model, Data Analysis, Time Series Analysis and Forecasting, Bayesian Statistics, Decision Making, Statistical Methods, Anomaly Detection, Probability Distribution, Statistical Analysis, Sampling (Statistics), Model Optimization, Clinical Trials

    Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Michigan

    Debugging: Hunting and Squashing Bugs

    Skills you'll gain: Debugging, Unit Testing, File I/O, Test Case, Integrated Development Environments, Software Testing, Data Import/Export, Program Development, Development Environment, Technical Communication, Python Programming, Programming Principles

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
1…423424425…589

In summary, here are 10 of our most popular process improvement courses

  • 디지털 전환: University of Virginia
  • Sales Coaching: Turning Salespeople into Champions: John Wiley & Sons
  • Career Development: AI SEO & GEO Visibility: Coursera
  • Amazon Connect: Creating & Managing Amazon Connect Instances: Amazon Web Services
  • Graphic Design Theory - Hierarchy: Skillshare
  • Negociar con sentido: ¿Competir, colaborar o ceder?: Universidad Nacional Autónoma de México
  • Dell Technologies Becoming An Effective Seller: Dell
  • Agentes de IA generativa: transforme sua organização: Google Cloud
  • Improve Your Sleep, Fall Asleep Faster, And Be More Rested: Alex Genadinik
  • AI-Enhanced Prospecting and Sales Techniques: Microsoft

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok